Import Customer Service

3 weeks ago


Sepang, Malaysia FMX (M) Sdn Bhd Full time

Enter customers’ shipment booking into the system and ensure accuracy and completeness of all data entry
- Work with Operations to provide status updates to customers on their shipment inquiries or complaints
- Export invoice checking and confirmation before K3 declaration
- Export Freight COB report and follow up on discrepancy
- Daily update on export shipment status by end of the business and daily export checklist report
- Work with other functions to improve customer experience
- All other related tasks as assigned by the company from time to time

**Preferred Qualifications, Experience and Skills**:

- Diploma/Degree holder in any field
- 1-2 years’ experience in a Export Role
- Experience in the Freight Forwarding Industry or Import & Export Operations

**Working Location**:
Lot No B2A, Block B,

Mas Freight Forwarder Complex,

Free Commercial Zone KLIA,

Cargo Village,

64000 Sepang, Selangor.

**Job Types**: Full-time, Permanent

Pay: RM1,900.00 - RM2,200.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Sepang: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Export / Freight Forwarding: 1 year (preferred)

**Language**:

- English (preferred)



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