Import Customer Service
3 weeks ago
Enter customers’ shipment booking into the system and ensure accuracy and completeness of all data entry
- Work with Operations to provide status updates to customers on their shipment inquiries or complaints
- Export invoice checking and confirmation before K3 declaration
- Export Freight COB report and follow up on discrepancy
- Daily update on export shipment status by end of the business and daily export checklist report
- Work with other functions to improve customer experience
- All other related tasks as assigned by the company from time to time
**Preferred Qualifications, Experience and Skills**:
- Diploma/Degree holder in any field
- 1-2 years’ experience in a Export Role
- Experience in the Freight Forwarding Industry or Import & Export Operations
**Working Location**:
Lot No B2A, Block B,
Mas Freight Forwarder Complex,
Free Commercial Zone KLIA,
Cargo Village,
64000 Sepang, Selangor.
**Job Types**: Full-time, Permanent
Pay: RM1,900.00 - RM2,200.00 per month
**Benefits**:
- Cell phone reimbursement
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Sepang: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Export / Freight Forwarding: 1 year (preferred)
**Language**:
- English (preferred)
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