Airline Customer Service Executive
2 weeks ago
**Requirements**:
- Good communication skills in English & Bahasa Malaysia are an advantage
- Fresh graduates who are interested in Customer Service are welcome to apply
**Responsibilities**:
- Outbound calls to agents regarding their flight has been rescheduled and make sure they are aware of the flight changes schedule.
- Resolve customer queries efficiently and escalate problems promptly.
- Ensure necessary and appropriate follow-up actions are taken.
**Benefits**:
- EPF+SOCSO
- Annual Leave & Medical Leave
- Training provided
- Shuttle van provided
- Located nearby shopping malls and housing area
- Fun working environments & Colleagues
- IJP - Internal job program: Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.
- ** And Many more benefits awaits you**:
- Working Location: Symphony House, Ara Damansara
Additional Benefits
- Staff Activities
- Training Provided
- Allowance Provided
- 5 Working Days
-
Customer Service Executive for Airlines
2 days ago
Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full timeThis job is all about helping airline passengers You'll answer calls and emails, assist with bookings, and handle inquiries. You might like this job because you enjoy making people's travel experiences smoother and helping them during challenges.ResponsibilitiesAssist passengers with flight bookings, ticketing, and check-in procedures.Provide information on...
-
Customer Experience Associate for Airlines
2 days ago
Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full timeWe are seeking a highly skilled and patient individual to join our team as a Customer Service Executive for Airlines. In this role, you will be responsible for handling passenger queries and issues, ensuring that every interaction is positive and efficient.Key ResponsibilitiesProvide exceptional customer service via phone and email.Process bookings and...
-
Customer Service Executive
2 weeks ago
Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time_Want a high flying career? Cease this opportunity to support an award winning International Airline Company_ **_Job Responsibilities: _** - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Address travel-related questions and issues communicated through chat. - Assist customers with upgrade...
-
Officer, Call Centre
2 weeks ago
Subang Jaya, Malaysia Malaysia Airline Full time**Job Title**: Airport Ticketing Officer **Reports To**: Head of Distribution, Ground & Cargo Operations **Role Purpose**: To assist passenger to make flight reservation, enquiry and handling flight cancellation / retime seasonal and adhoc. **Key Responsibility**: To provide customer service at Ticketing Counter - To use the system and facility provided...
-
Airline Passenger Support Specialist
2 days ago
Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full timeThis role involves supporting airline passengers with their queries and issues. You will be the first point of contact, responding to calls and emails, providing assistance with bookings and check-in procedures.ResponsibilitiesHelp passengers with flight-related matters such as booking and ticketing.Provide information on flight schedules, baggage policies,...
-
Travel Assistance Professional
2 days ago
Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full timeAre you passionate about delivering exceptional customer experiences? Do you have a strong desire to work in the airline sector? We are looking for a highly skilled and motivated individual to join our team as a Flight Operations Customer Service Expert.Main ResponsibilitiesProvide world-class customer service to airline passengers.Assist with flight...
-
Customer Service Agent
6 days ago
Subang Jaya, Malaysia MNM Aviation Services Sdn Bhd Full time1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...
-
[airline Industry] Customer Experience Advisor
2 weeks ago
Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time_**Seize this opportunity to support an award winning International Airline Company**_ **_Job Responsibilities: _** - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related inquiries_** and issues communicated - Assist customers with upgrade requests, baggage inquiries,...
-
Executive, Quality Assurance
2 weeks ago
Subang Jaya, Malaysia Malaysia Airline Full time**Job Title**: - Executive, Quality Assurance (Ground Operations) **Reports To**: - Assistant Manager, Quality Assurance **Role Purpose**: - To provide assistance to the Assistant Manager, Quality Assurance to ensure all audits in Ground Operations are executed as per the audit schedule and ensure all findings/observations are closed within the...
-
Flight Operations Customer Service Expert
2 days ago
Petaling Jaya, Selangor, Malaysia JS Recruitment Services Full timeWe are seeking a highly skilled and dedicated individual to join our team as a Travel Assistance Professional in the airline sector. In this role, you will be responsible for providing exceptional customer service, handling passenger queries and issues, and ensuring that every interaction is positive and efficient.Key ResponsibilitiesRespond to customer...
-
Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time_**Looking for a high flying career?**_ **_Job Responsibilities: _** - Provide support for an award winning International Airline Company - Deliver **_world-class customer service_** while responding to customer inquiries and concerns via the chat channel - Address **_travel-related questions_** and issues communicated through chat. - Assist customers with...
-
Executive, Material Planning
2 weeks ago
Subang Jaya, Malaysia Malaysia Airline Full time**Job Title**: - Executive, Material Planning and Procurement **Reports To**: - Assistant Manager, Fleet Technical **Position Summary**: - Executive Material Planning provides comprehensive material planning services that encompass requirements analysis, parts forecasting and OEM/MRO liaison and is responsible for planning and coordination of materials...
-
Officer, Ground Ops
2 weeks ago
Subang Jaya, Malaysia Malaysia Airline Full time**Job Title**: Ground Operations Officer / Customer Service Assistant **Reports To**: Station Manager **Role Purpose**: Deliver professional assistance to process and facilitate passengers and their baggage through the airport with minimum inconvenience to them without tolerate the regulatory requirement and operation standards. **Key...
-
Mandarin Customer Service
2 weeks ago
Subang Jaya, Malaysia IGT Solutions Full timeEnd to end airline operation - To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. - To be able to deal with customers and meet customer requirements - Work Environment - 24*7 - Language: Should be fluent in spoken...
-
Freight Logistics Services Executive
6 days ago
Kelana Jaya, Malaysia Chrisjac Recruitment Services Full time**Position: Freight Logistics Services Executive.**: - **Salary: RM 2500-3500.**: - **Job location: Kelana Jaya,SS7, Petaling Jaya.** **Introduction** **About the job** The job will be very mush co-ordination oriented and entails large amount of coordination activities across departments. The role will require some one confident in managing shipments from...
-
Thai Speaker Customer Service
2 weeks ago
Subang Jaya, Malaysia Ensoft Consulting Full timeEnd to end airline operation or Online Travel Assistance (OTA) or Social Media. - To be able to Handle Customer queries & with good customer Service skills and travel related services keeping in mind various SLAs like quality, AHT, sales conversion & efficient customer service. - To be able to deal with customers and meet customer requirements. - Work...
-
Customer Service Representative
1 week ago
Petaling Jaya, Malaysia Samsung Authorized Service Center Full time**Customer Service Representative** **Samsung Authorized Service Center (One Mobile Care SDN BHD)** **Sunway Pyramid, Subang Jaya, PJ** **Responsibilities**. - Handle issues regarding client complaints and other matters. - Works with supervisors in other departments on updating information and procedures - Handle customer inquiries and feedback. - Provide...
-
Customer Service Agent
2 weeks ago
Petaling Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Job Highlights**: - International BPO company - Opportunities for career growth in a multinational setting - One-month training program offered - Conveniently located near public transport (LRT Ara Damansara) **Job Descriptions**: - Deliver world-class customer service while responding to customer inquiriesand concerns via outbound calls - Assist and...
-
Airlines Informational Personnel
6 days ago
Subang Jaya, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time**Responsibilities**: - Deliver world-class customer service while responding to customer inquiries and concerns via the chat channel - Build meaningful relationships with our customers through a consultative approach, understanding their current and future needs - Address travel-related questions and issues communicated through chat. - Rebook and...
-
Customer Service Executive
4 weeks ago
Sri Petaling, Malaysia ONE SERVICE REPUBLIC SDN BHD Full time**Customer Service Executive** **Samsung Authorized Service Center (One Service Republic SDN BHD) - Sri Petaling** **RESPONSIBILITY**: - Greet and serve incoming customer - Perform various data entry - Ensure the accuracy of the data entry - Maintains data entry requirements by following data program techniques and procedures. - Maintaining internal...