Payroll Input Specialist
9 hours ago
The Payroll Input Specialist will be responsible for collaborating with the Regional Services Hubs, employees, and HR Systems to provide EMEA payroll input management, Success Factor Time, customer service, and operational support on an array of back-end HR related processes.
Key Responsibilities- Consolidate and prepare payroll input for payroll vendor processing.
- Execute time management activities in Success Factor to ensure employees are paid correctly per time data.
- Ensure payroll input processing adheres to established processes and compliance control.
- Perform analytical reviews of payroll input transactions to identify errors and drive compliance to HR/Payroll guidelines.
- Prepare and submit various payroll input related reports as per scheduled timelines.
- Ensure timeliness and 100% accuracy in all activities relating to payroll input administration and processing.
- Perform some Site HR and COE administrative tasks.
- Attend to queries relating to payroll and time processing related activities & matters.
- Provide second-line support within the HR Service Center for HR customers seeking support on HR requests in the Payroll Input and Success Factor Time domain which may require a significant level of subject matter expertise.
- Guide HR Stakeholders on queries regarding the Success Factor Time and Payroll Input processes.
- Log and monitor requests and inquiries raised to HRSC and inform requesters of status of requests.
- Identify potential improvements in the processes and continue to work on the enhancement of the service delivery model.
- Experience with handling EMEA payroll inputs processes.
- Familiarity with the companys HR and Payroll policies and procedures for EMEA countries.
- Understanding of the functional architecture of Success Factor HR system to perform research and resolve basic and complex issues dealing with data especially in time-related data.
- Creating and executing test scripts to confirm system changes and escalate issues and defects.
- Experience in working in IT, Human Resources, Payroll, and/or HR related service functions.
- Meticulous/detailed person.
- Advanced Microsoft Excel knowledge is an advantage.
- Must exhibit strong security and confidentiality practices.
- Excellent time management and work prioritization skills, ability to multi-task.
- Demonstrates strong ability to communicate clearly and successfully through a variety of channels and circumstances.
- Demonstrates ability to communicate effectively in English both verbally and in writing.
- Adaptive problem-solving through applying new methods and concepts to the Service Center (for example, new processes and/or technical solutions).
- Strong process and procedure orientation with the ability to apply continuous improvement methods.
- Strong analytical skills.
- Must be customer-focused and comfortable working with a diverse group of people and able to work effectively within a team.
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