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Merchant Account Strategist

2 weeks ago


Petaling Jaya, Selangor, Malaysia GrabTaxi Holdings Pte. Ltd. Full time
Role Overview

We are seeking an experienced Business Development Manager to join our team at GrabMart.

In this role, you will be responsible for managing strong business relationships with existing and potential top merchants to drive growth for GrabMart.

This includes leading all elements of account management, such as business identification, business development strategy, partner negotiation, day-to-day account management, and execution of key initiatives.

Your Key Responsibilities
  1. Acquiring and driving growth in key accounts as measured by deliveries, GMV, and revenue.
  2. Managing end-to-end deal management, working with country BD, ads, GrabGifts, transport, food, pay/financial, operations, marketing, and product teams.
  3. Digging into prospects' pain points and validating issues with key partners.
  4. Evaluating strategic and partnership opportunities, performing quantitative and qualitative analyses.
  5. Working across functions to tailor merchant-specific needs.
  6. Driving operational excellence by collaborating with merchants and operations teams.