Guest Services Coordinator

ResponsibilitiesProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests in a timely and efficient manner.Verify and adjust billing for guests, ensuring accuracy and compliance with company policies.Communicate effectively with staff and guests to resolve issues and meet expectations.Coordinate with Housekeeping to...

Add expected salary to your profile for insights.Job ResponsibilitiesProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting...

Assistant Guest Services Center Manager - TelecommunicationsJR-00903Information TechnologyFull timePermanentWe are seeking a results-driven professional to join our team as Assistant Guest Services Center Manager - Telecommunications. This role is responsible for leading the Guest Services Centre Department, driving revenue growth, and enhancing the overall...

Responsibilities:Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guestsCheck guests in, issue room keys, provide information on hotel services and room locationEnsure required identification is taken from guests at check-in in line with local legislative requirementsAnswer phones in a...

Job Overview:We are committed to delivering world-class hospitality experiences at Mandarin Oriental Hotel Group Limited. As a Guest Relations Executive, you will play a vital role in ensuring that our guests feel valued and cared for during their stay.Promote a culture of warmth and welcome, establishing meaningful connections with our guests from the...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters....

At Secur Solutions Group Pte Ltd, we are seeking a highly motivated and experienced Front Desk Staff Member to join our team.The successful candidate will be responsible for ensuring that our guests receive an exceptional experience from the moment they arrive.The Job Description includes: Welcome guests and check them in upon arrival.Provide information...

Job Responsibilities• Responsible to meet and greet guests• Obtain guest preferences and maintain guest history database, involved in guest recognition activities and retention of repeat guest ratio• Ensure guests' stays are comfortable and guest needs are met• Maintain quality and personal services at all times• Ensure effective implementation of...

If you're looking for a career with our Inclusive Collection, please click here to view job postings.Guest Service Officer - Restaurant Reservations Centre (Local Only), Grand Hyatt Kuala LumpurGrand Hyatt Kuala Lumpur MY - 10 - Kuala LumpurFood and BeverageAdministrativeFull-timeLocalSummaryYou will be responsible to provide an excellent and consistent...

If you're looking for a career with our Inclusive Collection, please click here to view job postings.Guest Service Officer - Restaurant Reservations Centre (Local Only), Grand Hyatt Kuala LumpurLocation: Grand Hyatt Kuala Lumpur, MY - 10 - Kuala LumpurDepartment: Food and BeverageType: Full-timeEmployment: LocalSummaryYou will be responsible for providing an...

Job DescriptionThe Hotel Guest Relations Specialist is responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.You will be the primary point of contact for guests, responding to their inquiries, resolving issues, and providing personalized recommendations for their stay.This role requires...

Qualifications and ExperienceTo be successful in this role, you will need to have:A strong understanding of the hospitality industry and its standards.An ability to multitask and work under pressure.Excellent communication and interpersonal skills.A commitment to providing exceptional service to our guests.

A premier golf and entertainment center located at West Side of Singapore. It offers a comprehensive range of facilities and services for both golf enthusiasts and casual visitors.Working Hours:6 days work week @ 8 hours per day + 1 hour meal break9am - 6pm / 10am - 7pmJob Description:Greet guests and check them in upon arrival.Provide information about the...

This job is about managing guest relations, room bookings, and maintaining a smooth hotel operation. You might like this job because you get to interact with guests, analyze market data, and oversee daily tasks for the front desk team.Job DescriptionInteract with guests, guide them through the booking process, and input their information into the...

In this critical support role, you will assist the Outlet Manager in achieving business objectives by coordinating various activities such as inventory management, employee scheduling, and guest satisfaction surveys. To succeed in this position, you must possess strong analytical and problem-solving skills, along with effective communication and...

We are looking for a Guest Experience Officer to join our team at Grand Hyatt Kuala Lumpur. As a key member of the Restaurant Reservations Centre (RRC), you will be responsible for providing exceptional service to our guests.Job SummaryYou will contribute to the smooth operation of the RRC by providing timely and accurate information to guests. You will also...

The Guest Experience Manager at Shangri-La Hotels and Resorts is responsible for crafting memorable experiences that leave a lasting impression on our guests. This involves leveraging your expertise to drive exceptional service and foster a sense of community within the team.Key Responsibilities:Develop and execute strategies to enhance guest satisfaction...

Assistant Guest Services Center Manager - TelecommunicationsJR-00903Information TechnologyFull timePermanentMandarin Oriental Hotel Group Limited seeks a skilled and experienced professional to oversee the daily operations of the Guest Services Centre Department. Under the general guidance and supervision of the Front Office Manager, this role is responsible...

About the RoleAs a Guest Relations Specialist, you will play a vital role in creating memorable experiences for our guests. You will be responsible for managing guest interactions, analyzing market data, and generating invoices.Responsibilities:Interact with GuestsCreate Daily Task ListsAddress Guest RequestsRequirements:Strong Customer Service SkillsAbility...

• To coordinate daily activities of Housekeeping operations which include update of daily room assignment, housekeeping bin card, cleaning schedule, breakages items and lost and found items.• Handle incoming message in official 'whatsapp' group and telephone calls to ensure information, requests are being communicated promptly to provide delivery of...