Guest Services Manager

Responsibilities:Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and also returning guestsCheck guests in, issue room keys, provide information on hotel services and room locationEnsure required identification is taken from guests at check-in in line with local legislative requirementsAnswer phones in a...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters....

Job FunctionThe Duty Manager plays a key role in ensuring the smooth operation of the front office, including overseeing the night audit function, preparing daily financial reports, and developing strategies to boost occupancy and revenue.ResponsibilitiesSupervise the front desk staff, ensuring they provide exceptional guest service, respond promptly to...

Add expected salary to your profile for insights.Job ResponsibilitiesProcess all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting...

If you're looking for a career with our Inclusive Collection, please click here to view job postings.Guest Service Officer - Restaurant Reservations Centre (Local Only), Grand Hyatt Kuala LumpurLocation: Grand Hyatt Kuala Lumpur, MY - 10 - Kuala LumpurDepartment: Food and BeverageType: Full-timeEmployment: LocalSummaryYou will be responsible for providing an...

If you're looking for a career with our Inclusive Collection, please click here to view job postings.Guest Service Officer - Restaurant Reservations Centre (Local Only), Grand Hyatt Kuala LumpurGrand Hyatt Kuala Lumpur MY - 10 - Kuala LumpurFood and BeverageAdministrativeFull-timeLocalSummaryYou will be responsible to provide an excellent and consistent...

Assistant Guest Services Center Manager - TelecommunicationsJR-00903Information TechnologyFull timePermanentMandarin Oriental Hotel Group Limited seeks a skilled and experienced professional to oversee the daily operations of the Guest Services Centre Department. Under the general guidance and supervision of the Front Office Manager, this role is responsible...

Job DescriptionThe Hotel Guest Relations Specialist is responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.You will be the primary point of contact for guests, responding to their inquiries, resolving issues, and providing personalized recommendations for their stay.This role requires...

A premier golf and entertainment center located at West Side of Singapore. It offers a comprehensive range of facilities and services for both golf enthusiasts and casual visitors.Working Hours:6 days work week @ 8 hours per day + 1 hour meal break9am - 6pm / 10am - 7pmJob Description:Greet guests and check them in upon arrival.Provide information about the...

Traders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...

Assistant Guest Services Center Manager - TelecommunicationsJR-00903Information TechnologyFull timePermanentWe are seeking a results-driven professional to join our team as Assistant Guest Services Center Manager - Telecommunications. This role is responsible for leading the Guest Services Centre Department, driving revenue growth, and enhancing the overall...

We are looking for a Guest Experience Officer to join our team at Grand Hyatt Kuala Lumpur. As a key member of the Restaurant Reservations Centre (RRC), you will be responsible for providing exceptional service to our guests.Job SummaryYou will contribute to the smooth operation of the RRC by providing timely and accurate information to guests. You will also...

The Guest Experience Manager at Shangri-La Hotels and Resorts is responsible for crafting memorable experiences that leave a lasting impression on our guests. This involves leveraging your expertise to drive exceptional service and foster a sense of community within the team.Key Responsibilities:Develop and execute strategies to enhance guest satisfaction...

Job Responsibilities• Responsible to meet and greet guests• Obtain guest preferences and maintain guest history database, involved in guest recognition activities and retention of repeat guest ratio• Ensure guests' stays are comfortable and guest needs are met• Maintain quality and personal services at all times• Ensure effective implementation of...

About the RoleAs a Guest Relations Specialist, you will play a vital role in creating memorable experiences for our guests. You will be responsible for managing guest interactions, analyzing market data, and generating invoices.Responsibilities:Interact with GuestsCreate Daily Task ListsAddress Guest RequestsRequirements:Strong Customer Service SkillsAbility...

This job is about managing guest relations, room bookings, and maintaining a smooth hotel operation. You might like this job because you get to interact with guests, analyze market data, and oversee daily tasks for the front desk team.Job DescriptionInteract with guests, guide them through the booking process, and input their information into the...

We're seeking a skilled and dedicated individual to join our Housekeeping team as a Housekeeping Attendant - Public Areas. This is an exciting opportunity to be part of a dynamic and fast-paced environment where you'll have the chance to make a real impact on our guests' experiences.About the RoleIn this key role, you'll be responsible for ensuring the...

Job Overview:We are committed to delivering world-class hospitality experiences at Mandarin Oriental Hotel Group Limited. As a Guest Relations Executive, you will play a vital role in ensuring that our guests feel valued and cared for during their stay.Promote a culture of warmth and welcome, establishing meaningful connections with our guests from the...

At Secur Solutions Group Pte Ltd, we are seeking a highly motivated and experienced Front Desk Staff Member to join our team.The successful candidate will be responsible for ensuring that our guests receive an exceptional experience from the moment they arrive.The Job Description includes: Welcome guests and check them in upon arrival.Provide information...

We are seeking a highly motivated and organized individual to join our front office team as a Supervisor. As a Front Office Supervisor, you will be responsible for leading a team of staff to provide exceptional guest experiences.ResponsibilitiesYour primary focus will be on ensuring seamless check-in and check-out processes, resolving any issues that may...