Technical Support Professional

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Kenso Corporation Full time
Responsibilities

As a Service Engineer at Kenso Corporation, your key responsibilities will include:
  • Developing and implementing Preventive Maintenance Programs for plant equipment and systems.
  • Compiling and submitting reports to HQ management, summarizing information and highlighting key findings.
  • Acting as the focal person for service contracts, communicating with HQ management and ensuring timely completion of tasks.
  • Assigning daily, weekly, monthly, and yearly maintenance schedules based on feedback from the service team.
  • Monitoring completion of job assignments through frequent field observations and inspections.
  • Maintaining documentation of maintenance schedules, spare parts, and other operating reports for current and future reference.
  • Responding professionally to customer feedback and inquiries, ensuring prompt resolution of issues.

Requirements

To succeed in this role, you will need to possess a Bachelor's degree in Engineering (Mechanical, Electrical, or Electronics Instrumentation) and a minimum of 1 year of related work experience. Strong problem-solving and communication skills are essential, as well as evidence of accountability in procedures and report writing.

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