Regional Technical Services Manager
3 days ago
About the Role
We are seeking a Regional Technical Services Manager to join our team at Avery Dennison. This role will be responsible for leading the Customer Care Cell and Technical Services Team in ASEAN.
Key Responsibilities
- Responsible for Regional Strategy & Projects for Process Improvement.
- Work closely with Customer Experience team in driving Digitalization Initiatives like promoting ADportal.
- Coordinate between internal and external stakeholders to ensure effective implementation of quality-related corrective actions.
Requirements
- Bachelor's degree or equivalent preferred.
- 10+ years of experience in handling customer complaints and claims.
- Experience in handling a regional team is a must.
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