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Business Travel Coordinator
1 week ago
About the Role
We are seeking a skilled Business Travel Coordinator to join our team. In this role, you will provide travel support for business travel related functions and tasks.
Main Responsibilities
- Main point of contact for country's organization for travel related topics and escalation for all travel service-related topics.
- Provide support to Regional Travel Manager on end-to-end process of business travel topics for country's travel needs and requirements.
- Responsible for all external stakeholder country cluster responsibilities: e.g., Traveler Profile queries, invoice queries, and reconciliation of vendor invoicing.
- Communicate organization's country and regional requirements to internal and external stakeholders on all country level topics.
- Support Travel Arrangers and travelers on all travel related requests.
- Conduct regular service reviews with country's travel service providers.
- Gather, monitor, analyze local in-country data details for regional analysis.
- Monitor service levels locally, obtain feedback from travel arrangers/travelers on service provider services, and escalate to Regional Travel Manager when required.
- In conjunction with Regional Travel Manager, review travel data to identify areas of improvement on traveler behavior/patterns/compliance.
- Main contact for country cluster internal stakeholders on travel topics e.g., compliance, finance, local procurement, projects, and implementations.
- First line of operational communication/escalation and stakeholder management.
- This role to be further enhanced to support transaction and processing of SAP transactions for Business Travel within BASF policies and local company legal and statutory requirements.
- Ensure no finance related disruptions to business.
