Technical Helpdesk Professional
7 days ago
This role involves providing technical assistance to end-users on a wide range of IT-related issues. The successful candidate will be responsible for troubleshooting and resolving technical problems, as well as managing IT assets and implementing new solutions.
Key Accountabilities- Technical problem-solving and resolution.
- IT asset management and tracking.
- Implementation of new technology solutions.
- Ad-hoc project support.
- Technical knowledge and experience with various software, hardware, and applications.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Mandarin and Cantonese language proficiency.
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Helpdesk Technical Support Professional
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full timeAt TNS Inc., we are seeking a highly motivated and customer-oriented Helpdesk Support Specialist to join our team.Company OverviewTNS Inc. is a leading provider of innovative technology solutions, delivering exceptional support to our customers worldwide.We pride ourselves on fostering a collaborative and dynamic work environment that encourages growth and...
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Technical Helpdesk Manager
19 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agridence Pte. Ltd. Full timeKey ResponsibilitiesOversee the Helpdesk ticketing system, ensuring efficient ticket routing, prioritization, resolution, and tracking in line with business processes.Analyse trends, identify root causes of recurring issues, and work with internal teams to develop proactive solutions.Develop and implement processes and procedures that optimize Helpdesk...
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Helpdesk Operations Specialist
19 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agridence Pte. Ltd. Full timeJob SummaryThe Helpdesk Operations role at Agridence Pte. Ltd. involves ensuring the smooth operation of technical helpdesk services, handling complex incidents, and providing exceptional customer support.This role requires strong analytical and problem-solving skills, with a focus on root cause analysis and proactive solutions. The incumbent must possess...
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IT Helpdesk Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeGetronics, a leading provider of IT services, is seeking an experienced IT Helpdesk Support Specialist to join their team in Kuala Lumpur, Malaysia.About the RoleThis exciting opportunity involves providing general helpdesk support and installation assistance for hardware, software, mobile devices, and computers. As a key member of the IT team, you will be...
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Helpdesk Operations Coordinator
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Different Technologies Pty Ltd. Full timeOverview:Different Technologies Pty Ltd is at the forefront of digitalising the agri-commodities supply chain across the globe. Our company brings together the future of commodities trading and cutting-edge technology to create a data-enriched ecosystem.As a Helpdesk Operations professional, you will play a vital role in ensuring seamless technical support...
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Helpdesk Operations Manager
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FastLaneRecruit Full timeWhy Join Us?As a Senior IT Helpdesk Support Specialist at FastLaneRecruit, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our clients. We offer a supportive and inclusive work environment, flexible remote working options, and comprehensive training and development opportunities.Job...
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Helpdesk Assistant
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Qinetics Solutions Sdn Bhd Full timeAbout the Role\We are seeking a highly motivated and organized individual to join our team as an IT Helpdesk Support. In this role, you will be responsible for providing exceptional support to our customers, resolving technical issues, and maintaining accurate records.\\Responsibilities\\Respond to customer inquiries and resolve technical issues in a timely...
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Technical Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FastLaneRecruit Full timeJob OverviewWe are seeking a skilled and customer-focused Senior IT Helpdesk Support Specialist to play a critical role in resolving technical challenges, ensuring smooth IT operations, and delivering exceptional support to internal and external clients.Key ResponsibilitiesProvide first-line technical support for hardware, software, and network...
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Helpdesk Operations Specialist
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full timeJob DescriptionThe Helpdesk Support Specialist will play a critical role in delivering exceptional customer experiences and ensuring seamless support operations.ResponsibilitiesWork a 24 x 7 shift rotation, providing customer support and resolving service requests.Collaborate with internal teams to identify and resolve technical issues.Communicate...
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Customer Service Technical Expert
19 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agridence Pte. Ltd. Full timeRequirementsPossess a strong understanding of IT service management principles.Maintain a working knowledge of various software and hardware systems commonly used within the organization.Effectively troubleshoot and diagnose technical issues, escalating complex problems to the appropriate teams for resolution.We are looking for a motivated and experienced...
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Technical Assistance Professional
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OneByZero Full timeAbout the JobWe are seeking a talented Technical Assistance Professional to join our team at OneByZero. In this role, you will be responsible for providing technical assistance to clients and ensuring the smooth operation of business-critical software applications.Key ResponsibilitiesProcess Health Check:Validate and oversee Start-of-Day and End-of-Day...
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PC Hardware and Software Technician
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Getronics Full timeJob SummaryWe are looking for a highly skilled Technical Helpdesk Professional to join our team. As a Technical Helpdesk Professional, you will be responsible for providing technical support and assistance to end-users, as well as managing IT assets and implementing new solutions.Key ResponsibilitiesProvide technical support and assistance to...
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Technical Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Different Technologies Pty Ltd. Full timeAbout Different Technologies Pty Ltd:We are a leading provider of innovative solutions for the agri-commodities supply chain. Our mission is to create a data-enriched and technology-powered ecosystem that enables deeper analysis and targeted interventions.At our company, we use technology to enable data transparency and strengthen trust. We provide industry...
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Senior Technical Assistant
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FastLaneRecruit Full timeJob DescriptionThe successful candidate will be responsible for providing technical support to internal and external clients, troubleshooting complex technical issues, and escalating issues to the relevant IT teams when necessary.ResponsibilitiesFirst-line technical support for hardware, software, and network issues.Respond to support requests through...
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IT Support Team Lead
19 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agridence Pte. Ltd. Full timeAbout the RoleAgridence Pte. Ltd. is seeking a skilled Helpdesk Operations professional to join our team. As a key member of our IT department, you will be responsible for delivering exceptional customer service and resolving technical issues efficiently.The ideal candidate will have a proven track record of building and developing high-performing teams,...
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Technical Support Technician
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Qinetics Solutions Sdn Bhd Full timeJob Description\Qinetics Solutions Sdn Bhd is looking for a skilled IT Helpdesk Support to join our team. The successful candidate will be responsible for managing tickets, escalating issues, compiling reports, and communicating with customers.\\Main Responsibilities\\Manage and respond to customer inquiries in a professional and timely manner.\Elevate...
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Technical Support Associate
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia TNS Inc. Full timeCompany OverviewTNS Inc. is a leading provider of technology solutions for the payment industry.About the JobWe are seeking a highly motivated and customer-focused Helpdesk Support Specialist to join our team.The successful candidate will be part of a dynamic support team providing first line support across our product portfolios, including TNS Accept,...
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Customer Support Executive
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Different Technologies Pty Ltd. Full timeJob Description:We are seeking a skilled Helpdesk Operations professional to join our team. As a member of our team, you will be responsible for ensuring smooth operations of technical helpdesk services, handling complex incidents and providing support to our customers.Responsibilities:Handle daily usage of Helpdesk ticketing system, ensuring efficient...
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GSR Technical Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prometric Ireland Limited Full timeJob DescriptionKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a skilled and experienced technical professional to join our team as a GSR Specialist. This is an exciting opportunity for individuals who enjoy problem-solving and have excellent communication skills.In this role, you will be responsible for troubleshooting basic...
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Technical IT Professional
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Claritas Consulting Asia Full timeJob SummaryWe are seeking a motivated and detail-oriented IT Intern to join our team at Claritas Consulting Asia. As an IT Intern, you will play a critical role in supporting the development and implementation of our cloud-based solutions.The successful candidate will be responsible for providing technical support and maintaining our IT systems, including...