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Relationship Development Officer

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Douxy Full time

At Douxy, we are seeking a highly skilled Relationship Development Officer to join our customer-facing team. As a key member of our team, you will play a vital role in building and maintaining strong relationships with our clients.

Responsibilities

Your main responsibilities will include:

  • Developing and maintaining strong relationships with customers through regular communication and feedback
  • Collecting and analyzing customer data to identify opportunities for upselling and cross-selling
  • Implementing effective CRM tools to track interactions and monitor customer trends
  • Collaborating with marketing and sales teams to execute customer-centric strategies
Requirements

To succeed in this role, you will need:

  • Proven experience in customer relationship management or a related field
  • Fluency in Indonesian is mandatory; proficiency in English is an advantage
  • Strong communication and interpersonal skills
  • An analytical mindset with the ability to interpret data and derive actionable insights
What We Offer

We offer a competitive salary package, opportunities for career growth and development, and a collaborative and supportive work environment.