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Product Operations Manager
2 weeks ago
At Kopi Kenangan, we are seeking a highly skilled Product Operations Manager to join our team. The successful candidate will be responsible for driving operational excellence across our ecosystem, ensuring seamless operations and efficient processes.
The key focus areas for this role include improving efficiency for retail operations and office business functions, as well as collaborating with cross-functional teams to drive process improvements and streamline workflows.
Key Responsibilities:
- Gather and analyze requirements from local business teams in Malaysia to inform product improvement initiatives.
- Streamline and optimize internal tools and processes that support the customer app experience.
- Leverage data insights to identify areas of improvement and implement solutions to enhance operational efficiency.
- Collaborate with stakeholders to drive process improvements and ensure smooth implementation across all teams.
Requirements:
- Bachelor's degree in business, operations or information systems.
- Minimum 2 years' experience in business analysis, product operations or business operations.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
