Technical Sales Expert

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Full time

Sutherland is committed to delivering exceptional customer experiences and is seeking a skilled Team Manager to join our team. As a key member of our contact center team, you'll play a critical role in driving sales performance and achieving business objectives.

About the Job

The Team Manager will be responsible for:

  1. Supporting and coaching sales teams to achieve targets.
  2. Identifying training needs and developing strategies to improve sales performance.
  3. Creating educational materials to enhance sales skills.
  4. Evaluating employee performance and providing feedback.
Requirements and Qualifications

To succeed in this role, you'll need:

  • A degree in a relevant field such as business or sales.
  • Proven experience as a Team Manager in a contact center environment.
  • Strong leadership and communication skills.
  • The ability to speak, read, and write Mandarin and Cantonese fluently.

We offer a collaborative work environment and opportunities for professional growth and development. If you're driven and motivated, we'd love to hear from you



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