Strategic Customer Advocate

3 days ago


Klang, Selangor, Malaysia Ingram Micro, Inc. Full time

Ingram Micro, Inc. is a global leader in technology solutions and services. Our goal is to provide innovative products, expertise, and support to help businesses succeed.

Job Summary:

This role involves promoting and selling technical and nontechnical products and/or services directly to current and new end customers. You will be responsible for building and maintaining effective long-term relationships with a group of customer accounts, including major strategic customers within a geographic or industry focus.

Main Responsibilities:

  1. Promoting and selling a portfolio of technical and/or nontechnical products and/or services directly to current and new end customers.
  2. Developing and maintaining effective long-term relationships with a group of customer accounts, including major strategic customers within a geographic or industry focus.
  3. Identifying, developing, and closing new sales opportunities.
  4. Creating demand for the organization's products and services by raising their profile with customers.
  5. Achieving revenue targets by increasing revenue spend per account.

Requirements:

  1. An established professional individual contributor with general supervision.
  2. Working on moderate to complex projects using company standard policies and procedures.
  3. Exercising judgment within defined procedures and practices to determine appropriate action.
  4. General proficiency with various tools, systems, and procedures required to accomplish the job.
  5. A four-year college degree (or additional experience in a related field) and 3 years functional experience including a minimum 1 year position-specific experience.


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