E-commerce Growth Expert

3 days ago


Klang, Selangor, Malaysia Synergy XYZ Full time

About Us at Synergy XYZ:

We're a forward-thinking marketing agency that harnesses the power of AI and creative marketing strategies to drive client success. We're seeking an experienced Marketing Strategist to lead the development of integrated marketing solutions that elevate our clients' brands and drive growth.

Main Responsibilities:

  • Understand client needs and develop tailored proposals to onboard new clients.
  • Collaborate with the E-Commerce team to create comprehensive E-Commerce strategies for clients:
    • Listing optimization
    • Pricing strategy
    • Marketing activities strategy
    • Sales channels & platforms strategy
    • E-commerce marketing roadmaps
    • KPI forecasting for each activity
  • Assist with the operation of the E-Commerce platform, including:
    • Setting up campaigns and promotions
    • Updating posts, banners, and design
    • Monitoring campaigns and promotions
    • Inventory forecasting & management
    • Responding to customers' queries
    • Providing feedback on reviews
    • Developing FAQs
    • Sending broadcast messages
    • Processing E-Commerce orders' documents
  • Reviewing content direction and media strategy planned by the respective teams.
  • Liaising with clients to update on E-Commerce performance and proposing new ideas to improve client business.
  • Working closely with the Tech Team on IT-related projects.
  • Leading and monitoring the team to ensure tasks are on track and completed according to SOP.
  • Preparing a team performance report for employee evaluation.
  • Liaising with Analytics Specialists to identify competitors' market performance.
  • Working with the Data Analytics and E-Commerce team members to prepare reports on E-Commerce and marketing campaign performance.
  • Studying and understanding E-Commerce reports to identify marketing effectiveness.

Seniority Level: Mid-Senior level

Employment Type: Full-time

Job Function: Business Development, Marketing, and Strategy/Planning

Industries: Marketing Services, Technology, Information and Media, and Business Consulting and Services



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