Sales Order Team Lead

3 days ago


Petaling Jaya, Selangor, Malaysia HMT Industries Sdn Bhd Full time

About HMT Industries Sdn Bhd

HMT Industries Sdn Bhd is a leading company in the industry, and we are seeking a highly skilled individual to join our team as a Sales Order Team Lead. As a key member of our sales order processing team, you will be responsible for overseeing the entire sales order process from start to finish.

Key Responsibilities:

  • Supervise and guide the sales order processing team to ensure efficient workflow.
  • Train and mentor team members to improve performance and productivity.
  • Monitor team performance and provide feedback for continuous improvement.
  • Conduct regular team meetings to discuss challenges and updates.
  • Oversee the end-to-end sales order process to ensure accuracy and timeliness.
  • Approve and validate sales orders before processing.
  • Ensure compliance with company policies and customer requirements.
  • Address and resolve order discrepancies or issues in a timely manner.

Customer Communication & Support

  • Serve as the escalation point for complex customer order issues.
  • Maintain strong relationships with key customers and address their concerns proactively.
  • Provide accurate order updates and ensure excellent customer service.

Coordination with Internal Departments

  • Work closely with the sales representative, warehouse & logistics, production and finance teams to streamline operations.
  • Collaborate with the procurement team (this includes the production planner) to ensure adequate stock levels for order fulfilment.
  • Assist the finance department with invoicing and credit control issues related to sales orders.

Process Improvement & Reporting

  • Identify areas for process improvement and implement efficiency strategies.
  • Develop and maintain KPIs to track order processing performance.
  • Generate and present reports on order trends, customer feedback, and team performance on a monthly basis.
  • Ensure the team follows best practices and industry standards in order processing.

Requirements

  • Bachelor's degree or diploma in Business Administration, Supply Chain, or a related field.
  • Minimum 3-5 years of experience in sales order processing, with leadership experience preferred.
  • Strong knowledge of ERP or sales order management systems.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Skills Required

  • Creative Problem Solving
  • Time Management
  • Effective Communication
  • Negotiation
  • Customer Relationship Management

  • IT Sales Team Lead

    4 days ago


    Petaling Jaya, Selangor, Malaysia Ingram Micro, Inc. Full time

    About the JobWe are seeking a highly experienced sales leader to join our team as a Sales Team Lead. In this role, you will be responsible for leading a team of sales professionals in managing customer relationships, pursuing new business opportunities, and driving revenue growth.Key ResponsibilitiesManage and lead a team of sales personnel in managing...


  • Petaling Jaya, Selangor, Malaysia Sime Darby Plantation Berhad Full time

    About the RoleThis Sales Order Specialist position is an exciting opportunity to join our sales order team and contribute to the success of our business.The successful candidate will be responsible for processing sales orders, handling customer inquiries, and liaising with internal teams to resolve sales order issues.Responsibilities:Monitor and process...


  • Petaling Jaya, Selangor, Malaysia HMT Industries Sdn Bhd Full time

    About HMT Industries Sdn BhdWe are a leading company in the industry, and we are seeking a highly skilled individual to join our team as a Sales Order Team Lead. As a key member of our sales order processing team, you will be responsible for overseeing the entire sales order process from start to finish.Key Responsibilities:Lead the sales order processing...


  • Petaling Jaya, Selangor, Malaysia AM Sales Full time

    The Marketing and Sales Professional will provide valuable support to a dynamic team at AM SALES & MARKETING SDN BHD. Key responsibilities include sourcing new products, researching market relevancy, generating sales leads, and formulating marketing programs.Strategic planning for market penetration and segmentationAdvertising and Promotion strategiesBrand...

  • Sales Team Lead

    4 days ago


    Petaling Jaya, Selangor, Malaysia Career Horizons Full time

    Company OverviewWe are partnering with a solar energy business in tandem with the Malaysian government's strategies and initiatives to focus on renewable energy (RE) as an alternative electricity generation source and to reduce reliance on coal in the future.Job Description:Achieve growth and hit sales targets by successfully managing the sales team.Design...


  • Petaling Jaya, Selangor, Malaysia AM Sales Full time

    Join to apply for the Customer Service Executive role at AM SALES & MARKETING SDN BHD.Be among the first 25 applicants.Position OverviewWe are looking for a passionate and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate should be an excellent communicator with strong problem-solving skills and a commitment to...


  • Petaling Jaya, Selangor, Malaysia Wicked Wave Sdn Bhd Full time

    About Our CompanyAt Wicked Wave Sdn Bhd, we are committed to delivering exceptional products and services to our customers. Our goal is to become the leading provider of international surfing, diving, beach wear, street apparel, and accessories in the region.Our CultureWe value innovation, teamwork, and customer satisfaction above all else. We believe that...

  • Order Management

    4 days ago


    Petaling Jaya, Selangor, Malaysia Infosys Full time

    ResponsibilitiesJob descriptionProcessing of company's sales orders upon receiving of purchase order from Sales team in a timely manner and accurately in compliance with documented policies.Monitor order status and provide update information to the company.Support Request on behalf of sales force i.e Amendments, Pricing sheets or quotes etc. for order...

  • Sales Team Lead

    2 hours ago


    Subang Jaya, Selangor, Malaysia Celcom & Digi Full time

    About YouWe're looking for a talented and driven individual who is passionate about sales, customer service, and business development.You'll be responsible for leading a team of Sales Executives, developing and executing sales strategies, and identifying new business opportunities.If you're a motivated and results-driven professional with a background in...


  • Petaling Jaya, Selangor, Malaysia MYSense Marketing Full time

    Join Our Team as a Telemarketing Manager (Petaling Jaya)Competitive Benefits: Medical, Dental, Optical, Insurance, Annual Bonus, Team Building, Overseas Company Trips, Performance Incentives, Birthday Leave, and Sports Activities.Dynamic Work Environment: Collaborate with an energetic and supportive team, where your contributions and achievements are...

  • Team Lead

    4 days ago


    Petaling Jaya, Selangor, Malaysia StoreHub Full time

    We're looking for a highly motivated and results-driven individual to join our Sales team at StoreHub. As a Team Lead - Revenue Growth, you will be responsible for driving revenue growth and managing a team of Business Consultants.About the RoleThis is an excellent opportunity for a sales professional who is passionate about driving business growth and...

  • Operational Team Lead

    2 hours ago


    Petaling Jaya, Selangor, Malaysia Captivate Sdn Bhd Full time

    Job OverviewCaptivate Sdn Bhd is seeking a highly skilled and experienced individual to fill the role of Project Supervisor. This position will play a crucial part in driving sales and new user targets, while ensuring compliance with outlet rules and regulations.Key ResponsibilitiesLead a regional team of Product Advisors to achieve monthly sales and new...

  • Sales Manager

    1 day ago


    Petaling Jaya, Selangor, Malaysia EOM Sales Sdn Bhd Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from EOM Sales Sdn BhdConnecting great people with great opportunities.EOM Sales Sdn Bhd (under WYLD Group) is a market leader in LED display solutions, integrated audio-visual systems, digital signage, and wireless meeting solutions across Malaysia and Asia Pacific. We take pride in...


  • Petaling Jaya, Selangor, Malaysia Kimberly Clark Full time

    About YouIf you're a results-driven individual with excellent analytical skills, strong communication abilities, and a keen eye for detail, we'd love to hear from you. As a Customer Care Analyst, you'll be responsible for managing customer orders, resolving issues, and improving processes. Your expertise in data entry, customer service, and problem-solving...


  • Subang Jaya, Selangor, Malaysia Ninja Van Full time

    We are seeking a highly experienced Commercial Growth Expert to join our team as a Senior Sales Manager. As a key member of our organisation, you will be responsible for driving sales growth, expanding our customer base, and establishing strong relationships with existing clients.The ideal candidate will have a minimum of 5 years of sales experience, with a...


  • Petaling Jaya, Selangor, Malaysia Lenovo Full time

    Job OverviewWe are Lenovo, a global technology powerhouse with a bold vision to deliver Smarter Technology for All. Our Inside Sales team is key to driving business growth and exceeding sales targets.


  • Petaling Jaya, Selangor, Malaysia Mettler Toledo AG Full time

    Job ResponsibilitiesAcknowledge and update sales and service orders into SAP according to the agreed set of business logic, workflow, priority schedule planned and establish local set of guidelines.Execute and manage order processing transaction accurately and promptly.Receive and carry out directions as provided by team leader.Always demonstrate accuracy of...

  • Revenue Growth Lead

    23 hours ago


    Petaling Jaya, Selangor, Malaysia EOM Sales Sdn Bhd Full time

    Sales and Business Development Opportunities:We offer exciting opportunities for experienced sales professionals to join our team. As a Business Development Specialist, you will be responsible for promoting and selling indoor & outdoor LED displays, digital signage solutions, and AV systems to B2B clients.You will conduct product demonstrations,...


  • Petaling Jaya, Selangor, Malaysia NL IT Services Sdn Bhd Full time

    Job SummaryWe are seeking a highly motivated and organized individual to join our team as an Administrative Coordinator - Customer Service. In this role, you will be responsible for providing administrative support to the sales team, managing client financial accounts, and interacting with customers and suppliers.Key ResponsibilitiesManage customer data and...


  • Subang Jaya, Selangor, Malaysia Avaland Berhad Full time

    We are looking for a dynamic Sales Administration Team Lead to join our team at Avaland Berhad.About the Role:Oversee the entire property sales administration process, ensuring accuracy, efficiency, and compliance with regulatory requirements.Work closely with the sales, finance, and legal teams to resolve any issues related to sales administration and...