Customer Journey Advocate

Critical Thinking and Problem-SolvingWe are seeking a highly analytical Customer Journey Optimizer to join our team at Appnovation. As a Customer Journey Optimizer, you will use critical thinking and problem-solving skills to optimize customer journeys using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).**Key Responsibilities**Develop and...

We are seeking a Customer Journey Designer at Businesslist to lead the development and execution of email marketing campaigns that drive customer engagement and loyalty. As a key member of our team, you will create and implement email campaigns using Klaviyo, from planning to execution, ensuring they align with the brand values and customer needs.Your...

Job Description:We're seeking a skilled Lifecycle Marketing Manager to join our team at admiral.digital.This is an exciting opportunity to work on global and local accounts, designing and executing lifecycle marketing campaigns that drive revenue growth and improve customer experiences.Your Key Responsibilities:Develop and execute end-to-end lifecycle...

About the RoleThis is a challenging opportunity to join our team as a Senior SFMC Developer. You will be responsible for designing, developing, and implementing custom solutions on the Salesforce Marketing Cloud platform.The primary focus of this role is to enhance the functionality and performance of the marketing automation tools within the Salesforce...

Veeam AdvocateVeeam is a leader in data protection and ransomware recovery solutions. Our mission is to empower every organization to not just bounce back from a data outage or loss but bounce forward.We deliver a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps...

We are looking for a Senior Manager who can drive customer experience excellence, manage a high-performing team, and collaborate with various departments to improve customer journeys and operational processes.Main Responsibilities:Customer Experience InnovationThe ideal candidate will support day-to-day operations of e-Commerce platforms, assist customers...

Welcome to JOB EXPERT GROUP, where we value our clients above all else. As a Key Account Advocate, you will play a vital role in ensuring their needs are met and exceeded.About the Position:In this role, you will be responsible for providing top-notch customer support, leveraging your expertise to resolve complex client issues. Your exceptional communication...

About the OpportunityZurich 56 Company Ltd is seeking a talented Business Solutions Advocate to join our team.As a Business Solutions Advocate, you will play a critical role in identifying and delivering business solutions that meet the needs of our clients.Key ResponsibilitiesDevelop and implement business solutions that drive revenue growth and customer...

About This OpportunityThis new Connected Care Clinical Specialist role is a high-visibility group-level role responsible for providing clinical leadership and oversight for the organisation's Connected Care initiatives across markets.This role is essential in ensuring clinical excellence, enhancing patient outcomes, and fostering collaborative care...

Job Title: Digital Client Experience AdvocateWe are seeking a talented Digital Client Experience Advocate to work with our clients and drive digital transformation.The successful candidate will be responsible for delivering customized IT solutions, implementing a stakeholder engagement and communications plan, managing resolutions, corrective actions,...

Our StoryCoda's journey began over a decade ago, driven by a vision to revolutionize commerce solutions for our partners. Today, we're proud to be a trusted partner for 300+ publishers, including major players in the gaming industry.Our innovative suite of solutions – Custom Commerce, Codapay, Codashop, and Distribution – enables seamless direct...

Veeam, the global leader in data protection and ransomware recovery, empowers organizations to achieve radical resilience through data security, data recovery, and data freedom for their hybrid cloud.With Veeam's Data Platform, IT and security leaders gain peace of mind that their apps and data are protected and always available.The Veeam Data Platform...

At SiteMinder, we value individual contributions to our success. We build diverse teams with unique voices, identities, backgrounds, experiences, and perspectives.We're a team of people who love technology, but know hoteliers just want simple solutions. Since 2006, we've been innovating our world-leading hotel commerce platform to help accommodation owners...

About Our CompanyLendela Pte. Ltd. is a fintech pioneer dedicated to simplifying financing and increasing access to financial services. Founded in 2018, we've experienced rapid growth and expansion.Simplifying FinancingWe've developed a platform that matches borrowers with personalised loan options through a seamless application process. This empowers...

Job DescriptionAs a key member of the Capcon Asia team, you will be responsible for leading end-to-end implementation of SaaS solutions for enterprise clients.You will manage technical integrations with cloud platforms (AWS, Azure, GCP) to ensure seamless adoption and onboarding.Your primary focus will be on working closely with clients to resolve...

Responsibilities:The successful candidate will be responsible for delivering high-quality customer support via live chat and email channels, maintaining up-to-date knowledge of the company's platform and the broader financial market landscape.This includes efficiently managing and resolving customer inquiries and complaints, while providing timely follow-up...

The Ideal Candidate:We seek an experienced individual with 1-2 years of customer experience or support background, fluent in English and Malay, with added advantages in Chinese fluency, Excel skills, and report preparation.Your Responsibilities:Customer Engagement: Handle inquiries, operate tasks, and maintain client relationships.Problem-Solving: Solve...

About the RoleWe are seeking an Accommodation Service Specialist to join our team in Kuala Lumpur, Malaysia. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences while ensuring that candidates with approved accommodations receive the support they need.You will work directly with candidates to...

Key ResponsibilitiesRespond to customer inquiries and resolve issues promptlyUtilize Traditional Chinese language skills to communicate effectivelyCollaborate with colleagues to ensure seamless service deliveryParticipate in ongoing training and development to enhance skills and knowledgeThis is a fantastic chance to build a fulfilling career with a...

Our ApproachWe advocate to ensure nominated customers receive a higher level of service related to Oracle Cloud product support, minimizing reactive responses to customers.This role drives a proactive approach to Oracle Cloud technical care for assigned customers, reducing customer requests for support and increasing customer satisfaction.