Senior Customer Advocate
3 days ago
Responsibilities:
The successful candidate will be responsible for delivering high-quality customer support via live chat and email channels, maintaining up-to-date knowledge of the company's platform and the broader financial market landscape.
This includes efficiently managing and resolving customer inquiries and complaints, while providing timely follow-up and escalating complex issues as needed.
You will also be responsible for understanding customer needs and funneling valuable feedback to management, as well as actively identifying and implementing strategies to boost team productivity and service quality.
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Veeam Advocate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Veeam Full timeVeeam AdvocateVeeam is a leader in data protection and ransomware recovery solutions. Our mission is to empower every organization to not just bounce back from a data outage or loss but bounce forward.We deliver a single solution for cloud, virtual, physical, SaaS, and Kubernetes environments that gives IT and security leaders peace of mind that their apps...
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Key Account Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeWelcome to JOB EXPERT GROUP, where we value our clients above all else. As a Key Account Advocate, you will play a vital role in ensuring their needs are met and exceeded.About the Position:In this role, you will be responsible for providing top-notch customer support, leveraging your expertise to resolve complex client issues. Your exceptional communication...
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Business Solutions Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeAbout the OpportunityZurich 56 Company Ltd is seeking a talented Business Solutions Advocate to join our team.As a Business Solutions Advocate, you will play a critical role in identifying and delivering business solutions that meet the needs of our clients.Key ResponsibilitiesDevelop and implement business solutions that drive revenue growth and customer...
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Senior Customer Advocate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PT Mitrausaha Indonesia Grup Full timeThe Ideal Candidate:We seek an experienced individual with 1-2 years of customer experience or support background, fluent in English and Malay, with added advantages in Chinese fluency, Excel skills, and report preparation.Your Responsibilities:Customer Engagement: Handle inquiries, operate tasks, and maintain client relationships.Problem-Solving: Solve...
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Digital Client Experience Advocate
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Malaysia Sdn Bhd Full timeJob Title: Digital Client Experience AdvocateWe are seeking a talented Digital Client Experience Advocate to work with our clients and drive digital transformation.The successful candidate will be responsible for delivering customized IT solutions, implementing a stakeholder engagement and communications plan, managing resolutions, corrective actions,...
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Customer Journey Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Holidaytours Full timeTravel Advisor Role SummaryWe are seeking a results-driven and customer-focused individual to join our team as a Travel Advisor. The successful candidate will have a proven track record of delivering exceptional customer experiences and achieving sales targets.Key Responsibilities:Develop and maintain strong relationships with customers to understand their...
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Customer Success Advocate
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SiteMinder Full timeAt SiteMinder, we value individual contributions to our success. We build diverse teams with unique voices, identities, backgrounds, experiences, and perspectives.We're a team of people who love technology, but know hoteliers just want simple solutions. Since 2006, we've been innovating our world-leading hotel commerce platform to help accommodation owners...
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Multilingual Customer Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full timeKey ResponsibilitiesRespond to customer inquiries and resolve issues promptlyUtilize Traditional Chinese language skills to communicate effectivelyCollaborate with colleagues to ensure seamless service deliveryParticipate in ongoing training and development to enhance skills and knowledgeThis is a fantastic chance to build a fulfilling career with a...
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Relationship Builder and Customer Advocate
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wealth Mastery Academy (WMA) Full timeUnlock the Potential of Our CustomersAs a Customer Service Executive at Wealth Mastery Academy (WMA), you will have the opportunity to make a significant impact on our customers' lives. Your role involves building strong relationships, resolving issues efficiently, and delivering exceptional service. By doing so, you will contribute to our mission of...
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Telemarketing Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Customer Connect Malaysia Sdn Bhd Full timeAs a senior telemarketing specialist, you'll be serving the regional telemarketing requirements for one of the top ASEAN Google Partners, focusing on spreading awareness on digital transformations and specializing in three main areas – Artificial Intelligence, Machine Learning and Cloud Infrastructure. Your role is crucial in driving sales efforts by...
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Global Customer Advocate
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Minacs Full timeJob Summary:We are seeking a highly motivated Sales and Success Representative to join our team. As a key member of our sales and success department, you will be responsible for driving revenue growth, building strong client relationships, and identifying new business opportunities. About the Role:The Sales and Success Representative will work closely with...
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Customer Service Advocate
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich 56 Company Ltd Full timeQualifications and RequirementsA Bachelor's Degree in Insurance, Business Administration, Corporate Administration, or a related field is often required.Proficiency in managing claims processes and ensuring timely resolution.Excellent communication skills to interact with clients and other stakeholders.
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Global Customer Advocate
11 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kongsberg Gruppen Full timeWhat We OfferWe provide an exciting and important position working for a world-leading supplier of maritime solutions. You will have the opportunity to work in a dynamic and inspiring environment, with professional development and career opportunities available.You will also receive competitive pay and benefits, as well as the chance to contribute to a...
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Senior Customer Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Nirvana Asia Full timeNirvana Asia is a company that values innovation and excellence.We are seeking a highly skilled Senior Customer Support Specialist to join our team. In this role, you will be responsible for providing technical support to customers and escalating issues to senior technical experts when necessary.Your responsibilities will include:Providing technical support...
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Senior Director of Learning and Development
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Perrett Laver Full timeAbout the RoleWe are seeking a visionary leader to spearhead the development of our Upper School at Alice Smith School. This individual will drive the creation of learner experiences that truly differentiate us in the international school market.This is an exceptional opportunity for a highly motivated and experienced educator to make a lasting impact on our...
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Senior Manager of Customer Engagement
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full timeWe are seeking a highly motivated and customer-focused Senior Manager to drive key initiatives, manage a high-performing team, and collaborate with various departments to improve customer journeys and operational processes.Job Description:Customer Experience InnovationThe ideal candidate will support day-to-day operations of e-Commerce platforms, assist...
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Senior Product Designer Position
11 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia SEEK Full timeAbout the RoleWe are seeking a Senior Product Designer to join our Indirect team at SEEK. As a Senior Product Designer, you will be responsible for designing best-in-class user experiences within third-party platform landscapes, advocating for users in business decisions, and influencing design experience priorities for continuous uplift across our key...
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Customer Success Strategist
11 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cognite AS Full timeAbout the RoleThe Customer Business Executive (CBE) team partners with our customers to build relationships, learn about their businesses, and drive value based on their desired outcomes. As a key member of this team, you will act as the primary customer advocate throughout the post-sale lifecycle, driving customer retention, expansion, and satisfaction.You...
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Senior Customer Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Pacific Asiawide Group Full timeThe Perfect CandidateWe are seeking an exceptional customer service representative to join our warm and friendly customer service team based in our KL office.Key Responsibilities:To provide information about products and services to customers.To meet customer needs and expectations.To educate customers on current campaigns that we represent.To create brand...
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Doo Group Customer Advocate
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Doo Group Full timeAbout Doo GroupWe're a global leader in financial services, driving innovation and growth across multiple markets. Our diverse portfolio of businesses includes Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing. By leveraging our expertise and resources, we empower...