Customer Journey Designer

Critical Thinking and Problem-SolvingWe are seeking a highly analytical Customer Journey Optimizer to join our team at Appnovation. As a Customer Journey Optimizer, you will use critical thinking and problem-solving skills to optimize customer journeys using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO).**Key Responsibilities**Develop and...

About the RoleThis is a challenging opportunity to join our team as a Senior SFMC Developer. You will be responsible for designing, developing, and implementing custom solutions on the Salesforce Marketing Cloud platform.The primary focus of this role is to enhance the functionality and performance of the marketing automation tools within the Salesforce...

We are looking for a Senior Manager who can drive customer experience excellence, manage a high-performing team, and collaborate with various departments to improve customer journeys and operational processes.Main Responsibilities:Customer Experience InnovationThe ideal candidate will support day-to-day operations of e-Commerce platforms, assist customers...

Our RequirementsWe are looking for an experienced experience insights manager who can lead our research and design team in creating in-depth end-to-end financial journeys for personal and business banking customers.The ideal candidate has at least 5 years of experience in a customer research role, with strong execution skills in surveys and data...

Travel Advisor Role SummaryWe are seeking a results-driven and customer-focused individual to join our team as a Travel Advisor. The successful candidate will have a proven track record of delivering exceptional customer experiences and achieving sales targets.Key Responsibilities:Develop and maintain strong relationships with customers to understand their...

Job OverviewThis role involves researching customer and colleague experiences to gain actionable insights that improve their experience.You will work on creating clarity within a complex world of quantitative and qualitative data, extracting and formulating insights from large quantities of qualitative feedback.The ideal candidate has at least 5 years of...

As an Interaction Designer at Respond.io, you'll have the opportunity to shape the user experience of our SaaS platform and mobile application. We're looking for a designer who can create intuitive, data-driven solutions that meet both user needs and business goals.You'll work closely with our Product Managers, UX Writers, and Engineers to design seamless...

Job DescriptionWe are seeking a talented Customer Experience Strategist to join our team at Generali Malaysia. As a key member of our organization, you will be responsible for managing and leading initiatives to deliver exceptional customer experiences across all touchpoints.Main Responsibilities:Customer Insights: Uncover customer needs and behaviors...

Job DescriptionWe are seeking a skilled User Experience Visionary to lead the development of user-centered design solutions for our Corporate and Institutional Banking (CIB) CRMx platform.As a key member of our design team, you will be responsible for creating innovative and intuitive user experiences that meet the needs of our customers and employees. You...

Job OverviewWe are seeking a highly skilled Senior UX Specialist to join our team and drive the development of user-centered design solutions for our CIB CRMx platform.In this role, you will be responsible for leading the design process, collaborating with cross-functional teams, and ensuring seamless execution. You will work closely with stakeholders to...

User-Centered Design ApproachWe employ a user-centered design approach to create immersive experiences. Our designers conduct research and usability testing to develop user personas, journey maps, wireframes, and interactive prototypes that align with player needs and behaviors. By working cross-functionally with product managers, developers, and...

About Us:At VML, we bring together a century of expertise in innovation and growth. Our unique blend of creativity and technology ignites inspiration across diverse perspectives.We are a global family of over 30,000 employees across 150+ offices in 64 markets. Our culture values connection, belonging, and the power of differences.Our expertise spans the...

Job DescriptionThis contract role supports the regional team in executing and coordinating effective CRM campaigns. Key responsibilities include developing, executing, and coordinating effective CRM campaigns, creating and building HTML email marketing campaigns on CRM platform, and engaging and collaborating effectively with local marketing teams and...

Ipsos Malaysia invites applications from experienced professionals looking to take their career to the next level. As a Project Manager - Customer Experience, you will be responsible for driving ad-hoc and large-scale CX Programs, keenly interested in using concepts like NPS, CSAT, and Customer Journey Mapping.We require a well-rounded individual with...

At Generali Malaysia, we are seeking an experienced Customer Experience Manager to lead initiatives that deliver exceptional experiences at every customer touchpoint.About the RoleThis is a mid-senior level full-time position in our customer service team. As AVP, Customer Experience, you will be responsible for managing and leading initiatives to deliver...

Job OverviewAs a key member of our team, you will be responsible for identifying areas of improvement in customer journey and developing plans to enhance the customer experience. You will also participate in the initiation, planning, design, execution, monitoring, and continuous improvement of projects/initiatives.About PrudentialAt Prudential, we are...

Manage and lead initiatives to deliver excellent experience at every customer touch point leveraging data, insights, and designing effortless and caring experiences for customers.Main ResponsibilityUncover customer needs and how they interact with our products and services through data & analytics from various insights initiatives. Review customer metrics;...

At Respond.io, we're shaping the future of business messaging. As a User Experience (UX) Designer, you'll play a critical role in crafting seamless user journeys that drive business impact.You'll collaborate closely with our Product Managers, UX Writers, and Engineers to design intuitive, data-driven solutions that meet both user needs and business...

Job OverviewWe are looking for a Senior UX Designer to help shape the experiences we create and the processes that drive our design team at PhillipCapital. As a key designer, you'll play a crucial role in refining our UX practices and integrating design thinking across the company.Main Objectives:Develop and optimize design workflows, creating frameworks...

About Nintex:At Nintex, we are transforming the way people work, everywhere.As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital...