Insight Driven Customer Experience Leader

Job OverviewIn this role, you will be responsible for developing and implementing a customer data platform that drives business growth through data-driven insights. You will work closely with internal departments to create targeted campaigns and improve customer engagement strategies.Key ResponsibilitiesMaintain a unified customer database and prioritize...

Job OverviewThis role involves researching customer and colleague experiences to gain actionable insights that improve their experience.You will work on creating clarity within a complex world of quantitative and qualitative data, extracting and formulating insights from large quantities of qualitative feedback.The ideal candidate has at least 5 years of...

Key ResponsibilitiesAs the Customer Experience Leader at FCM Asia, you will own the pathway of growing and building out our Hubbing strategy across the Asia region. This involves representing FCM towards external customers, participating in the selling process, and owning the quality of service on a client basis.You will also facilitate team meetings and...

Key ResponsibilitiesThe Learning Advisor Manager will be responsible for the following key areas:Managing the Customer Success Specialists to achieve monetisation results of existing customersLeading the whole Customer Success team to achieve user activity rate and renewal ARRBuilding a strong and target-oriented team with excellent customer services and...

Job Description:This role is ideal for a results-driven individual who excels at building relationships and delivering exceptional customer experiences. As a Customer Experience Ambassador, you will be the primary point of contact for our co-living residents, providing timely and effective responses to their inquiries.Key Responsibilities:Foster and maintain...

Job DescriptionWe are seeking a talented Data Insights Manager to join our team at ACCA Careers. As a key member of our organization, you will be responsible for analyzing complex data sets, identifying trends, and developing insights that inform business decisions.The ideal candidate will have a strong background in data analysis, business intelligence, and...

About the RoleAt TIME's group, we're committed to delivering exceptional service and support to our customers. As a key member of our team, you'll play a critical role in shaping our customer experience strategy and ensuring that every interaction meets our high standards.This is an exciting opportunity for a seasoned customer experience leader to join our...

About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences...

About UsAt Touch 'n Go Group, we strive to revolutionize the fintech industry by paving the way to a cashless society. Our goal is to empower our customers to make informed decisions about their financial lives.Job Description:We are looking for a seasoned Fintech Team Lead to join our team. As a key member of our organization, you will be responsible for...

About UsAs a leader in secure financial messaging services, SWIFT has been trusted by the global financial community for over five decades. With a presence in 200+ countries and a community of over 12,000 banks and financial institutions, we continue to innovate and evolve to meet the changing needs of the industry.Job SummaryWe're seeking a skilled Data...

Job DescriptionThis role will focus on understanding and defining non-job ad value that best supports our higher volume and complexity Hirers across APAC markets. The successful candidate will be responsible for overseeing the build of our broader Insights product portfolio, supporting small and large Hirers in the region.This individual will own a critical...

At Marketing Management Analytics, Inc., we're seeking a dynamic Executive Leader to join our team.About UsWe're one of the world's largest research companies, driven by researchers with a passion for delivering top-quality research and insights. Our presence spans 90 markets, offering over 75 data-driven solutions that help big-name clients solve their...

We are seeking an experienced Head of Design and Project Management to join our team at Generali Malaysia. In this role, you will be responsible for managing and leading initiatives to design and deliver exceptional customer experiences across all touchpoints.About the Job OverviewThis is a mid-senior level full-time position in our customer service team. As...

Job SummaryThe Store Experience Leader will be responsible for overseeing the daily operations of our tea house, ensuring that customers receive an exceptional experience. This includes managing staff, monitoring sales performance, and maintaining high standards of hygiene and safety.

Job DescriptionNielsenIQ is seeking a highly motivated and experienced Market Insights Analyst to join our team. As a key member of our client services department, you will be responsible for establishing strong relationships with clients, providing expert market insights, and driving business growth through data-driven decision-making.About NielsenIQWe are...

About ValiramWe are committed to providing exceptional customer experiences through innovative retail solutions.Our Vision:We envision a future where customers are empowered to make informed purchasing decisions, supported by personalized recommendations and tailored experiences.How You Can Contribute:As a Data-Driven Marketing Professional, you will play a...

About ECARX GroupWe are a leader in digital cockpit platforms and intelligent vehicle computing solutions. Our mission is to transform the automotive industry through cutting-edge technology and data-driven insights.The RoleWe are seeking an experienced HR professional to lead our Shared Service Centre in Kuala Lumpur. As HR Operations Manager, you will...

Become a Revenue Insights Professional at Businesslist and drive business growth through data-driven decision making.The ideal candidate will have a Bachelor's degree in Business, Finance, Data Science, Statistics, or a related field, and 2+ years of experience in an analytics role, preferably in revenue operations at a SAAS company.Responsibilities:Analyze...

At Generali Malaysia, we are seeking an experienced Customer Experience Manager to lead initiatives that deliver exceptional experiences at every customer touchpoint.About the RoleThis is a mid-senior level full-time position in our customer service team. As AVP, Customer Experience, you will be responsible for managing and leading initiatives to deliver...

Job DescriptionWe are seeking a talented Customer Experience Strategist to join our team at Generali Malaysia. As a key member of our organization, you will be responsible for managing and leading initiatives to deliver exceptional customer experiences across all touchpoints.Main Responsibilities:Customer Insights: Uncover customer needs and behaviors...