Customer Experience Insights Professional

Our RequirementsWe are looking for an experienced experience insights manager who can lead our research and design team in creating in-depth end-to-end financial journeys for personal and business banking customers.The ideal candidate has at least 5 years of experience in a customer research role, with strong execution skills in surveys and data...

About the PositionThis role involves delivering actionable insights that drive critical business decisions at both the APAC and local levels.You will work closely with stakeholders to foster connectedness and find opportunities for proactive influence.About the SkillsTo be successful in this role, you will need to have a proven track record of making an...

Become a Revenue Insights Professional at Businesslist and drive business growth through data-driven decision making.The ideal candidate will have a Bachelor's degree in Business, Finance, Data Science, Statistics, or a related field, and 2+ years of experience in an analytics role, preferably in revenue operations at a SAAS company.Responsibilities:Analyze...

Job OverviewWipro is seeking a highly skilled Data Insights Professional to join our team. As a Data Insights Professional, you will play a key role in analyzing and interpreting complex data sets to inform business decisions. The ideal candidate will have a strong background in data analysis and interpretation, as well as excellent communication skills.You...

We are seeking an experienced Head of Design and Project Management to join our team at Generali Malaysia. In this role, you will be responsible for managing and leading initiatives to design and deliver exceptional customer experiences across all touchpoints.About the Job OverviewThis is a mid-senior level full-time position in our customer service team. As...

About the RoleTikTok is looking for an experienced professional to join our Advertiser Experience team. As an Engagement Specialist, you will partner with our advertisers to enhance their experience on our platform.Responsibilities:Work closely with sales and cross-functional teams to provide a tailored premium service to advertisers.Collaborate with...

Job DescriptionThe Business Analyst will play a crucial role in providing business insights and supporting strategy formation by delivering actionable recommendations to management and business decision-makers.The successful candidate will possess excellent analytical and problem-solving skills, with the ability to derive insights from data, research, and...

The Bowman Group seeks a Senior Audit Expert to lead audit engagements, review financial statements, and provide valuable insights to clients. We value a keen eye for detail, strong analytical skills, and experience in auditing.Job Description:Company Overview:The Bowman Group is a reputable audit firm committed to delivering exceptional services to our...

At Generali Malaysia, we are seeking an experienced Customer Experience Manager to lead initiatives that deliver exceptional experiences at every customer touchpoint.About the RoleThis is a mid-senior level full-time position in our customer service team. As AVP, Customer Experience, you will be responsible for managing and leading initiatives to deliver...

Job DescriptionWe are seeking a talented Customer Experience Strategist to join our team at Generali Malaysia. As a key member of our organization, you will be responsible for managing and leading initiatives to deliver exceptional customer experiences across all touchpoints.Main Responsibilities:Customer Insights: Uncover customer needs and behaviors...

About the RoleData Flows is looking for a highly motivated and experienced Data Insights Professional to lead our project planning and monitoring efforts. As a key member of our team, you will be responsible for defining project scope, overseeing project activities, and ensuring adherence to deadlines.Key ResponsibilitiesDefine project scope and...

We are seeking an experienced retail professional to lead our business development efforts. As Director of Customer Experience, you will be responsible for driving sales growth and delivering exceptional customer experiences across our omnichannel platforms.Key Responsibilities:Drive sales growth through innovative marketing strategies and promotions.Develop...

Job DescriptionResponsibilitiesCustomer and UX Insight: Analyze customer feedback and user interaction data to understand how customers interact with Shopee's app and identify areas for improvements.Competitor Research: Conduct market research on competitors to benchmark their customer and user experience against Shopee's, identifying gaps and...

About the RoleWe are looking for a highly skilled Data Insights Professional to join our team. The ideal candidate will have strong analytical skills, attention to detail, and excellent written, verbal communication, and presentation skills.The role involves driving and delivering audit automation projects to meet IA Division KPI as per the approved plan, as...

Manage and lead initiatives to deliver excellent experience at every customer touch point leveraging data, insights, and designing effortless and caring experiences for customers.Main ResponsibilityUncover customer needs and how they interact with our products and services through data & analytics from various insights initiatives. Review customer metrics;...

Job Description:We are seeking a Customer Experience Executive to join our team at LiveIn.com, a prop-tech company in Malaysia. As a key member of our community management team, you will be responsible for creating positive experiences for tenants in our co-living spaces through exceptional customer service, issue resolution, and feedback analysis.This role...

Responsibilities:Customer Communications: Represent the company professionally in all customer interactions, ensuring clarity, responsiveness, and a positive experience.Ticket Resolution: Provide timely and effective solutions to customer complaints, inquiries, and issues, meeting or exceeding expectations.Cross-Functional Collaboration: Work with internal...

Job OverviewAt Shopee, we are looking for a highly skilled Customer Experience Executive to join our team. This role is responsible for analyzing customer feedback and user interaction data to understand how customers interact with our app and identifying areas for improvements.The ideal candidate will have experience in management consulting, customer...

Job Description:This role is ideal for a results-driven individual who excels at building relationships and delivering exceptional customer experiences. As a Customer Experience Ambassador, you will be the primary point of contact for our co-living residents, providing timely and effective responses to their inquiries.Key Responsibilities:Foster and maintain...

About the RoleAt TIME's group, we're committed to delivering exceptional service and support to our customers. As a key member of our team, you'll play a critical role in shaping our customer experience strategy and ensuring that every interaction meets our high standards.This is an exciting opportunity for a seasoned customer experience leader to join our...