Technical Assistance Supervisor

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia BASSnet Full time

BASSnet Federal Territory of Kuala Lumpur, Malaysia

We are a leading provider of innovative solutions for the maritime industry.

Our team is dedicated to delivering exceptional customer support and we are seeking a highly skilled Support Lead to join our team.

The successful candidate will have experience in customer service and support, particularly in a team lead role or as a level 2 application support specialist.

Responsibilities

  • Actively hiring for IT positions | CIPD qualifications.
  • We are looking for a qualified Support Lead to join our team.
  • Strong passion and interest in Customer support with global customer support experience.

Requirements

  • Degree in Information Technology, Computer Science/Engineering or equivalent.
  • At least 7 years' experience in customer service and support, particularly in a team lead role or as a level 2 application support specialist.
  • Experience with MS SQL Server and T-SQL.
  • Knowledge of the maritime industry is an advantage.


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