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Client Services Representative
2 weeks ago
We are seeking an Account Support Specialist to handle supplier inquiries and collaborate with the sales team to deliver premium account services.
Main Job Duties- Address supplier inquiries and provide timely support in creating purchase orders and invoices via SQL Accounting Software.
- Maintain a highly responsive work atmosphere by expeditiously addressing all sales and supplier inquiries via phone and email.
- Create, manage, and monitor job orders, purchase orders, and quotations within the SQL Accounting Software system.
- Stay informed about company products and facilitate lorry testing when required.
- Support the sales team and driver team in scheduling, document management, information sharing, and drive planning.
- Determine customer and supplier needs to ensure unparalleled service quality and loyalty.
- Excellent Microsoft Office skills, focusing on Word and Excel
- Advanced knowledge of SQL Accounting Software
- Exceptional linguistic abilities in English, Malay, and Chinese