Senior Business Development Associate for Lodging Partners

4 weeks ago

Subang Jaya, Selangor, Malaysia Expedia Group Full time

Expedia Group is a global leader in travel and tourism, operating a diverse portfolio of brands that cater to the needs of travelers worldwide. As a Senior Business Development Associate for Lodging Partners, you will play a crucial role in driving growth and revenue for our lodging partners.

The estimated salary range for this position is $80,000 - $110,000 per year, depending on experience and qualifications. This figure is based on national averages and may vary depending on location.

Job Description

In this role, you will be responsible for developing and executing business strategies that drive revenue growth for our lodging partners. You will work closely with our partner hotels to understand their business needs and develop customized solutions to meet those needs.

Your primary responsibility will be to ensure that Expedia Group's lodging product in your assigned market is competitive, attractive, and relevant for our fast-growing global customer base. You will continuously work with Expedia Group's lodging partners to help them improve the marketing potential from their participation in the Expedia Group's marketplace.

This role is the foundation of our Centralized Hub for Account Management & Performance. The team ensures that our lodging partners can effectively, efficiently, and throughout the year, reach Expedia Group's full breadth of global traveler demand.

Responsibilities:

  • Leverage Expedia Group's tool kit to increase the customers our partners attract on the Expedia Group platform
  • Support new partners to ramp up and sustain their hotel revenue and market share on the Expedia Group platform
  • Manage a portfolio of assigned lodging partners, providing comprehensive support and guidance across all aspects of their business with Expedia
  • Develop and implement partner success strategies aligned with Expedia's overall objectives
  • Monitor partner performance metrics, identifying areas for improvement and providing actionable insights
  • Proactively address partner concerns and issues, ensuring timely and effective resolution
  • Keep partners informed about new product features, programs, and initiatives
  • Represent the needs and interests of partners within Expedia, ensuring their voices are heard
  • Contribute to the development and implementation of partner satisfaction surveys
  • Empower partners with the knowledge and resources they need to maximize their success on Expedia's platforms

Requirements:

  • Bachelor's Degree in a related field; or Equivalent related professional experience
  • Native proficiency in English. Additional language proficiency is a strong plus
  • 1-3 years of experience in hotel sales/revenue management, account management, inside sales or business development preferred
  • Able to work independently as well as be a strong team worker, ensuring the whole team wins
  • Demonstrate ability to work based on a variety targets, goals and/or strategic objectives set by the leadership team
  • Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
  • Ability to effectively communicate to various levels and through a variety of communication channels
  • Ability to handle objection, secure commitments and be resilient
  • Possesses outstanding listening, investigating and influencing skills
  • Hungry, determined, motivated, willing to take action and results-focused
  • Organization and time management skills, rigor, attention to details
  • Proven follow-up/persistence when facing challenging situations
  • Ability to multi-task effectively and be able to change gears quickly without skipping a beat
  • Ability to perform under pressure and think on your feet in a fast-paced environment
  • Open to feedback for continuous improvement

About Expedia Group

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Our family of brands includes: Brand Expedia, Hotels.com, Expedia Partner Solutions, Vrbo, trivago, Orbitz, Travelocity, Hotwire, Wotif, ebookers, CheapTickets, Expedia GroupTM Media Solutions, Expedia Local Expert, CarRentals.comTM, and Expedia CruisesTM. We offer a wide range of benefits, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup, and career development resources, to fuel our employees' passion for travel and ensure a rewarding career journey.

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