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Store Operations Manager

2 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Gulf Marketing Group (GMG Group) Full time
{"h1": "Store Manager Job Description", "p": "At Gulf Marketing Group (GMG Group), we are seeking a highly skilled Store Manager to lead our retail team at the NIKE KLCC outlet. As a key member of our operations team, you will be responsible for driving sales, merchandising, and staff supervision to achieve exceptional store performance.

Key Responsibilities:

* Oversee day-to-day store operations, ensuring efficiency and effectiveness in sales, merchandising, and staff supervision.
* Train and develop team members on business acumen to drive business performance and achieve sales targets.
* Analyze sales trends and make strategic business decisions to drive results.
* Ensure cash takings are banked daily and cash control procedures are adhered to.
* Plan and assign staff duties and tasks to optimize time and resources.
* Coach Store Supervisors and team members, identify learning opportunities, and develop employee development plans.
* Set priorities for the team to meet daily deadlines and develop plans to meet short-term objectives.
* Conduct appraisals and interviews of potential staff.
* Attend seasonal training and guide new staff on SKU training.
* Maintain awareness of market trends and monitor competitors' activities.
* Handle customer queries, feedback, and comments.
* Maintain a safe and pleasant work environment.
* Ensure the store adheres to and executes according to Policies and Procedures.

If you are a results-driven retail professional with excellent leadership and communication skills, we encourage you to apply for this exciting opportunity.

"}