Multinational Relationship Manager

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Emerald Zebra Full time

We are seeking a highly motivated and client-focused Individual to join our Emerald Zebra team as a Full-time Junior Client Relations Specialist (Mandarin Speaking).

Company Overview

Emerald Zebra is a well-established, multi-regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks, and Cryptocurrencies.

With over 19 years of industry experience, we are committed to providing exceptional trading conditions, award-winning customer service, and transparency.

Estimated Salary: RM80,000 - RM120,000 per annumJob Description

This role involves developing and nurturing relationships with clients, partners, and organic clients in the assigned country or region.

  • Main Responsibilities:
  • Develop and maintain strong relationships with clients, partners, and affiliates.
  • Proactively engage with trading professionals to expand the client base and partnerships.
  • Identify and leverage local marketing channels to enhance visibility and promote company products effectively.
  • Focus on client onboarding and ensuring a seamless user experience for all clients.
  • Promote partnerships based on existing rebate structures and maintain strong relationships with partners.
  • Adhere to regulatory policies and ethical standards diligently.
  • Assist in monitoring affiliates and partners to optimize their activities and performance.
Required Skills and Qualifications
  • Strong preference will be given to candidates with FX/CFD and online trading industry experience.
  • Bachelor's degree in Accounting, Business, Management, Economics, and/or Marketing and related disciplines.
  • Fluent English and Upper-Intermediate Malay & Chinese.
  • Client-focused with excellent customer service and negotiation skills.
  • A team player with excellent communication skills.
  • Dynamic, self-motivated, competitive, and strong desire to succeed.
  • Ability to work well independently as well as in a team and can-do attitude.
Benefits
  • Vibrant company life with team activities and global celebrations.
  • Corporate parking (claimable if a slot is unavailable).
  • Additional days for annual leave and medical visits.
Application Process

The application process will be handled directly by the client and include:

  • Initial Interview with People Function (45 minutes to 1 hour): An opportunity to evaluate your alignment with our company culture and values.
  • Final Interview with the Hiring Manager (45 minutes to 1 hour): A discussion to assess your fit for the role and the team.

This opportunity is open exclusively to residents of Malaysia with a valid work permit. By applying, you consent to your CV being shared with the client. Please rest assured that this will be done in accordance with our privacy policy and GDPR regulations.



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