Global Control Tower Team Leader
2 weeks ago
Toll Global Forwarding (Malaysia) Sdn. Bhd. is a leading logistics and transportation company that provides end-to-end solutions for global customers. With over 130 years of experience, we have established a strong presence in 27 markets and a forwarding network spanning 150 countries.
The OpportunityWe are seeking a highly skilled and experienced Global Control Tower Team Leader to join our team. As a key member of our operations team, you will be responsible for leading a team of coordinators to deliver optimized revenue and GP assurance for global customers.
- Team Management: Lead a team of coordinators to achieve optimized revenue and GP assurance for global customers.
- Problem Solving: Resolve queries and disputes with customers and Toll branches in a timely and effective manner.
- Customer Service: Provide escalated communications with global customers to enhance customer service and satisfaction.
- Job File Management: Monitor and report on global job file management to improve Toll's cash flow and customer satisfaction.
- Quality Communications: Ensure quality communications with customers, GF branches globally, and senior management to quickly overcome problems and meet urgent requirements.
- Workload Planning: Plan and coordinate the Global Control Tower team workload to ensure effective delivery of tasks in line with KPIs and SOP.
To be successful in this role, you will need:
- Minimum Diploma in a related field or equivalent.
- Experience in international freight forwarding and/or invoicing or costing and team leadership.
- Excellent communication and interpersonal skills.
- Meticulous and able to work under tight deadlines.
- Advanced proficiency in MS Word, Excel, and CW1 (preferred).
- Fluency in English and Mandarin.
At Toll Global Forwarding (Malaysia) Sdn. Bhd., we offer a dynamic and supportive work environment, with opportunities for growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
-
Global Control Tower Team Leader
1 week ago
Bayan Lepas, Malaysia Toll Global Forwarding (Malaysia) Sdn. Bhd. Full timeAbout the RoleWe are seeking a highly skilled and experienced Global Control Tower Team Leader to join our team in Bayan Lepas, Malaysia. As a key member of our leadership team, you will be responsible for leading a team of coordinators to deliver optimized revenue and GP assurance for global customers, ensuring end-to-end profitability.Key...
-
Regional Control Tower Executive
2 weeks ago
Bayan Lepas, Malaysia DHL Germany Full timeJob DescriptionJob Title: Regional Control Tower ExecutiveJob Summary:DHL Germany is seeking a highly skilled Regional Control Tower Executive to join our team. As a key member of our logistics operations team, you will be responsible for managing and executing service performance initiatives, monitoring operations and information systems, and leading...
-
Regional Control Tower Executive
4 months ago
Bayan Lepas, Malaysia DHL Full time**Regional Control Tower Executive (Asia Pacific) - shift work required** We are looking for experienced talents who specialist in Customer Care with logistic knowledge, especially familiar with account operation compliance & project/ programme management/ implementation. This role will be responsible to work on assigned account, maintain communications...
-
Executive, Regional Control Tower Ap
3 months ago
Bayan Lepas, Malaysia DHL Full timeWe are looking for experienced talents who specialiase in Customer Care with logistic knowledge, especially familiar with account operation compliance & project/ programme management/ implementation. This role will be responsible to work on assigned account, maintain communications with all parties related to ensure both operation excellence and customer...
-
Regional Control Tower Executive
3 months ago
Bayan Lepas, Malaysia DHL Full timeWe are looking for experienced talent who is specialized in Customer Care with logistic knowledge, especially familiar with account operation compliance & project/ programme management/ implementation. This role will be responsible to work on assigned account, maintain communications with all parties related to ensure both operation excellence and customer...
-
Team Leader
4 months ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...
-
Global Billing Coordinator
2 weeks ago
Bayan Lepas, Malaysia Toll Global Forwarding (Malaysia) Sdn. Bhd. Full timeAbout Toll Global Forwarding (Malaysia) Sdn. Bhd.Toll Global Forwarding (Malaysia) Sdn. Bhd. is a leading logistics and transportation company that provides a wide range of services to its customers. We are committed to delivering exceptional service and building long-term relationships with our customers.The Opportunity:Invoice Administration: We are...
-
Sales Team Leader
3 months ago
Bayan Lepas, Malaysia Niagawan Plus Sdn Bhd Full time**Job description** Location: Penang, Malaysia We are seeking a proactive and dynamic Sales Team Leader to drive our sales operations and help us achieve new heights in customer acquisition and revenue growth. Key Responsibilities: - Take charge of onboarding new sales personnel, ensuring they are equipped with the knowledge and tools necessary to...
-
Sales Team Leader
3 months ago
Bayan Lepas, Malaysia Niagawan Plus Sdn Bhd Full timeWe are seeking a proactive and dynamic Sales Team Leader to drive our sales operations and help us achieve new heights in customer acquisition and revenue growth. As the captain of our inbound sales ship, you'll not only lead from the front in sales engagements but also play a crucial role in recruiting and empowering a team that's as passionate about sales...
-
Finance Team Leader
4 months ago
Bayan Lepas, Malaysia Toll Group Full timeAbout Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...
-
Coe - Customer Service Team Leader - Noon Shift
3 months ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...
-
Production Shift Leader
4 months ago
Bayan Lepas, Malaysia Ametek Engineered Materials Sdn Bhd Full timeIndustrial assembly supervisors are in charge of organizing, planning and coordinating assembly operations. They keep track of all the work activities and manage the process for efficient functioning in order to tackle problems such as production loss. They answer to the production supervisor. AMETEK, Inc. is a leading global manufacturer of electronic...
-
Global Billing Coordinator
1 week ago
Bayan Lepas, Malaysia Toll Global Forwarding (Malaysia) Sdn. Bhd. Full timeAbout the Role:We are seeking a highly skilled Global Billing Coordinator to join our team at Toll Global Forwarding (Malaysia) Sdn. Bhd. As a key member of our team, you will be responsible for managing global invoices, ensuring timely and accurate processing, and maintaining high-quality job files.Key Responsibilities:Manage global invoices, ensuring...
-
Team Leader, Steward
3 months ago
Bayan Lepas, Malaysia Amari Spice Penang Full timeAssists in the operation at peak times and any other times business needs require your hands-on assistance. - Ensures cleanliness of all F&B OE, kitchen areas and equipment. - Controls issuance/storage of all F&B related OE and coordinates inventories. - Ensures implementation of established standards of sanitation and operation of Stewarding related...
-
Coe - Team Leader - Export (Freight Forwarding)
4 months ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...
-
Coe - Team Leader - Export (Freight Forwarding)
3 months ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...
-
Team Leader Person Incharge
4 months ago
Bayan Lepas, Malaysia Vitality Boost Sdn Bhd Full timeBOOST JUICE BARS Industry: Food & Beverage Location: Penang Island Position: Team Leader / Supervisor Boost Juice is South East Asia's largest juice and smoothie chain has expanded to over 200 stores. Boost is not just a smoothie & juice bar - it is an innovative retail concept based on great tasting products, the unique Boost Experience, and...
-
Coe - Team Leader - Export (Freight Forwarding)
3 months ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...
-
Global Supply Planning Manager
3 months ago
Bayan Lepas, Malaysia Motorola Solutions Full time**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...
-
Coe - Team Leader - Export (Freight Forwarding)
3 months ago
Bayan Lepas, Malaysia Toll Group Full timeCompany Description At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25...