Customer Relationship Management Executive

6 days ago

Petaling Jaya, Malaysia Myeg Services Berhad Full time

Sales and Business Development
- Proactively identify and secure new business leads within the industry and leveraging market research and networking to expand client base and drive revenue growth.
- Contact clients, perform timely follow-ups, and schedule client meetings to nurture relationships and advance deal opportunities
- Propose tailored solutions that address each client’s specific needs and risk profiles.

Relationship Management
- Develop and sustain strong, long-term relationships with business clients.
- Act as the key liaison, providing timely support, advice, and problem resolution.

Travel & Networking
- Travel to client sites, attend business events, and engage with industry stakeholders to grow the business network.
- Utilize personal and professional networks to generate new business opportunities and referrals.

Documentation & Reporting
- Maintain detailed records of client interactions, sales activities, and business pipeline using CRM tools.
- Prepare and submit accurate sales reports, projections, and market insights to management.

Compliance & Industry Knowledge
- Ensure all insurance offerings are compliant with industry standards, internal policies, and regulatory guidelines.
- Continuously update knowledge of market trends, competitors, and new product offerings.

Ad Hoc Responsibilities
- Perform additional duties or special projects as directed by the Management.
- Respond flexibly to changing business needs and contribute to ongoing insurance initiatives in both commercial vehicle and non-motor segments.
- Collaborate across departments to enhance customer experience and operational efficiency.

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Petaling Jaya: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- How long is your notice period?
- How much is your expected salary?

**Experience**:

- Client Management: 1 year (preferred)

Work Location: In person

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