Operation Manager

1 week ago

Ampang, Malaysia FAIZ MAJU TRADING (M) SDN BHD Full time

**OPERATION MANAGER (F&B)**

**KEMASUKAN SEGERA**

**URGENTLY HIRING**

**AREA SELANGOR**

**Skills and Qualifications**:
**1.** **Role Overview** - Discuss the scope of responsibilities including deadlines, budgets, and team management.

**2.** **Team Management** - Leadership style and methods for motivating staff.

**3.** **Operational Strategy**
- Discuss short-term and long-term operational goals.
- Importance of aligning operational strategies with business objectives.

**4. Process Improvement** - Examples of successful process enhancements or efficiency gains.

**5. Budgeting and Forecasting** - Discuss how effectively managing a budget impacts overall operations.

**6. Collaboration and Communication**
- Importance of cross-department collaboration (e.g., with Sales, HR, and Finance).
- Techniques for effective communication within the team and with other stakeholders.

**7. Risk Management**
- Identification of operational risks and mitigation strategies.
- Discuss experience with crisis management and contingency planning.

**8. Technology Utilization** - Tools and software used for operations management (ERP systems, project management tools).

**9. Performance Metrics** - Key Performance Indicators (KPIs) utilized to measure operational success (e.g., delivery times, costs, quality).

**Key Tasks of an Operations Manager**

**1. Daily Operations Management**
- Oversee daily business operations, ensuring efficiency in tasks and workflows.
- Ensure compliance with company policies and regulations.

**2. Staffing and Recruitment**
- Involvement in hiring processes and training of new employees.
- Develop workforce plans to meet operational needs.

**3. Budget Management** - Prepare and manage budgets for departments or projects.

**4. Process Optimization**
- Continuously analyze and refine operational processes.
- Implement best practices for greater efficiency and productivity.

**5. Project Management**
- Lead and manage projects from inception to completion, ensuring deadlines and budgets are met.

**6. Reporting and Analysis**
- Generate reports on operational performance and present findings to senior management.

**7. Supplier and Vendor Management**
- Coordinate with suppliers and vendors to ensure timely deliveries and quality materials.
- Negotiate contracts and agreements to optimize resources.

**8. Quality Control**
- Establish and monitor quality assurance processes to maintain high standards of output.
- Address any issues regarding product/service quality promptly.

**SEND RESUME TO**:
**CHEF SHAFRUL: 012-395 9431**

**PN MALA: 019-883 4745**

Pay: RM3,800.00 - RM4,500.00 per month

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- F & B OUTLET MANAGER: 5 years (preferred)

Work Location: In person

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