Telesales
2 weeks ago
Description
We are looking for an enthusiastic Telesales Associate to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective Telesales Associate must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts. The goal is to help the company grow by bringing in customers and developing business.
**Responsibilities**:
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Enter and update customer information in the database
**Requirements**:
- Malaysia based
- Proficient in Bahasa Malaysia, English. (writing & speaking)
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and interpersonal skills
**Benefits**:
- Startup culture, young, energetic team environment
- Opportunity to work with regional colleagues and exciting career growth as we continue to expand in Asia
- Training and guidance at an individual level, support from team members, regular check-ins with co-founders
- Employee Insurance Benefits - we love you : )
- Monthly Team Building
- Located in cool co-working space in Bangsar South.
Founded in 2018, Qoala is an omnichannel insuretech company, with a purpose to democratize, empower and redefine insurance for customers. Qoala believes in order to redefine insurance, it takes all stakeholders to be involved. Hence, Qoala is committed to provide the upmost value to all of its stakeholders including insurance partners, customers and regulators. Today, backed by prominent investors, Qoala is operating in four countries in Southeast Asia - Indonesia, Malaysia, Vietnam, and Thailand - and moving closer towards our goal to make insurance accessible and affordable for all.
**Qoala is also**:
**1. Qoala App**: a digital insurance marketplace that gives its users the peace of mind from unexpected financial risks
**2. Qoala Plus**: a digital solution that enables our Mitras to sell various insurance products
**3. Qoala for Enterprise**: a corporate insurance solution that enables our partners to save on average 25% on insurance cost structure and earn additional income stream with our state-of-the-art technology
At Qoala, we are committed to building a diverse and inclusive workforce of highly talented and ambitious individuals, with a data-driven mindset. Join our growing community of product driven, tech enthusiasts and growth minded individuals with strong insurance and eye towards the needs of customers and other stakeholders, with varying experiences from leading insurance industry players, leading tech giants, management consulting and many more.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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