Customer Complaint Specialist- English
1 week ago
Teleperformance is the global leader in outstanding customer experience. We are the worldwide leader in Omnichannel customer experience. We’ve been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals. We work with people and for people to bring passion and excellence to our businesses like our own business. That is what we do. We transform passion into excellence. With a large global footprint, we bring together best practices and experience from several countries worldwide combined with continuous innovation, the best mix of agents, efficient processes, intelligent analytics and strategic locations. This means rapid team assignment and a variety of solutions to provide a seamless and enriched customer experience wherever you need us. We are moved by passion. It defines us. It motivates us. It moves us forward. And it is part of everything we do.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5
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Executive - Complaint Investigator
2 weeks ago
Bayan Lepas, Penang, Malaysia B. Braun Melsungen AG Full timeYou're an important part of our future. Hopefully, we're also a part of your future At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That's why we would like to keep developing our company with you. Keeping your future in mind,...
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Executive - Complaint Investigator
2 weeks ago
Bayan Lepas, Penang, Malaysia B. Braun Group Full timeAre you passionate to be in the role as Executive - Complaint Investigator? Do you have experience in complaint investigation? If so, this opportunity could be for you Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the...
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Customer Success Specialist
1 week ago
Bayan Lepas, Malaysia Career International Fos Sdn. Bhd Full time**Job Highlights** - Join an International Company with a dynamic, youthful workplace. - Premium workspaces - On site Trainings & Career Development **Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued...
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Customer Success Specialist
1 week ago
Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full time**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...
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Customer Success Specialist
3 weeks ago
Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full time**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...
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Bayan Lepas, Malaysia Career International Fos Sdn. Bhd Full time**Overview** The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. **Your Responsibilities** - Proven experience in customer-facing roles...
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Customer Success Specialist
5 days ago
Bayan Lepas, Malaysia Career International Fos Sdn. Bhd Full timePurpose As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. Job Scope - Compose thoughtful, personalized responses for a variety of customer request -...
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Customer Service Executive
7 days ago
Bayan Lepas, Malaysia Gratitude Inc. Full time**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Thai - **Job Details** - Company: Top BPO Malaysia - Job Title: Customer Success Specialist - Thai English Speaking - Location: GBS, Bayan Lepas,...
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Customer Success Specialist
1 week ago
Bayan Lepas, Malaysia Career International FOS Sdn Bhd Full timeOverview The Customer Success Specialist (CSS) will provide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the company through various communication channels. Your Responsibilities - Proven experience in customer-facing roles (phone,...
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Customer Success Specialist
1 week ago
Bayan Lepas, Penang, Malaysia TP Full timeCustomer Success Specialist - English SpeakingThis is a full-time on-site role for a Customer Success Specialist (English Speaking) based in Bayan Lepas, Penang, Malaysia. The Customer Success Specialist will be responsible for ensuring customer satisfaction through providing excellent customer support and communication. The role will require the use of...
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Customer Success Specialist
3 weeks ago
Bayan Lepas, Malaysia Agensi Pekerjaan Inter Island Sdn Bhd Full timeLocation: Bayan Lepas, Penang, Working day: Monday to Sunday and considering a 5 day work week with 9 hour shifts. Gross salary: RM2,500 to RM3,300 Job scope: - Proven experience in customer-facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different...
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Bayan Lepas, Malaysia Gratitude Inc. Full time**Role**:Customer Success Specialist **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Cantonese english - **Job Title: Customer Success Specialist (Mandarin Proficient)** **Location**: Bayan Lepas, Penang **Salary Range**:...
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Customer Service
1 week ago
Bayan Lepas, Malaysia Tele Full time**Location: Bayan Lepas** **Working days: 24/7 Rotational shift, 4 working days per week** **Working hours: 6am - 6pm/6pm - 6am (2 hours break)** **Job Descriptions**: - Manage large amounts of incoming calls - Provide accurate information to customers by using the right method - Handle customer complaints/queries and solve within time limit - Follow up...
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Quality Assurance Specialist
1 week ago
Bayan Lepas, Penang, Malaysia B. Braun Melsungen AG Full timeAt B. Braun, we prioritize quality and excellence in everything we do. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest standards are met in our product complaint management process.Key Responsibilities:Verify and validate product complaint data in SAP C3 for thorough analysis.Accurately record and document all...
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Bayan Baru, Malaysia ADV Solutions Full timeYour role will involve handling customer requests, addressing their concerns, and offering detailed information in response to inquiries received through main point of contact for customers utilizing the client’s website shopping channel, ensuring their needs are met and providing support throughout their online shopping experience. Your...
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Customer Success Specialist
1 week ago
Bayan Lepas, Penang, Malaysia 呐 Full timeVisa and Relocation package is not available for this position.Company DescriptionTeleperformance is a global digital business services company that delivers the most advanced, digitally-powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. Our global scale and local presence allow us to be a...
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Customer Service
7 days ago
Bayan Baru, Malaysia ROL Solution Full time**Job Details**: - Company: Teleperformance Malaysia - Job Title: Customer Success Specialist - Mandarin + English - Location: One Precinct, Bayan Baru Pulau Pinang - Shift: 5 working days (Rotational Shift) - Salary Range: MYR 2700 - MYR 3200 - Languages: English and Mandarin **Job Highlights**: - Work Life Balance Environment - Young, energetic, and...
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Customer Service Specialist
4 weeks ago
Bayan Lepas, Malaysia TE Connectivity Full timeTE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may...
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Customer Support Associate
1 week ago
Bayan Lepas, Penang, Malaysia Teleperformance Full timeThe Customer Success Specialist is the primary contact for customers using our shopping channel. They are responsible for responding to customer requests, managing concerns, and providing specific information based on enquiries received via inbound phone call and email channels.The ideal candidate will embody the values of responsibility, quality, and a...
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Customer Success Specialist
7 days ago
Bayan Lepas, Malaysia Gratitude Inc. Full time**Role**:Customer Success Specialist **Timings**:Day Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Taiwanese - Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our...