International Airlines Customer Support

2 days ago


Shah Alam, Malaysia Staffing360 Sdn Bhd Full time

**JOB DESCRIPTION**
- Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
- Maintain good communication and cooperation with relevant departments
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.

**JOB REQUIREMENT**
- Must be able to converse fluently using Mandarin and English
- Must be able to read & write Traditional Mandarin word
- Education: SPM, UEC, O-level or; and above
- Working Hours: 24/7 Rotational Shift - 5 days working

Pay: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus



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