Customer Service Officer

Greet and welcome customers. - Assist customers by booking service appointments on the app by finding suitable slots for customers and confirming appointments. - Follow up with customers to ensure satisfaction with the service received and answer questions asked by customers. - Ensure the service waiting area is clean and comfortable. - Ensure refreshments...

Job Description:Attends to daily Customer Service operational tasks i.e customers contact point in the mall, resolve customers concerns such as lost and found items.Attends to Mall campaigns, event redemption, and apps point approver.Checking on tenants late opening, and early closure.Must be willing to work on Shifts, Weekends and Public Holidays.Work...

**JOB PURPOSE** To provide efficient and quality service to all customers at all time. **JOB DESCRIPTIONS** - Act as the primary escalation contact for customers and liaise with relevant departments on the service delivery to customers - To attend to customer bookings for import/ export shipment - Coordinating with Operations and Sales to meet customers’...

Yamato Transport (M) Sdn Bhd was incorporated on 9th November 1988 with both international and domestic operations. We strive to fulfill our commitments to individual customers and to the community as a whole. History The origin of Yamato Transport can be traced back as early as the year 1919 where it started off with domestic transportation services within...

**Requirements**: 1. Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management. 2. At least 2-3 years of working experience in airfreight forwarding customer service. 3. Familiar with the freight forwarding international commercial terms. 4. Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures,...

**Requirements**: 1. Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management. 2. At least 2-3 years of working experience in airfreight forwarding customer service. 3. Familiar with the freight forwarding international commercial terms. 4. Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures,...

Key ResponsibilitiesImport Operations ManagementProcess and track incoming shipments from originPrepare and review import documentation including air waybills, commercial invoices, and packing listsPrepare and ensure efficient and effective customs declaration formCoordinate delivery appointments and arrange final mile transportationBilling and Financial...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can continue to grow, belong, and thrive.Your career here...

**Requirements** To manage customer order on daily basis within KPI target, act as a liaison, provide information related to customer order and resolve any emerging problems that our customer might face with accuracy and efficiency. To build sustainable relationships and trust with customer through open and interactive communication **Responsibility** 1...

**Overview**: **Salary**: 3,300 MYR ~ 2,650 MYR**Industry**: Retail/Distribution(Other)- As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide...