Human Resource

Recruitment

• Organize recruitment and scheduling interviews for various departments
• Help out in end-to-end hiring processes.
• Partner with hiring managers to understand business needs and workforce requirements.
• Source, screen, and evaluate candidates to ensure the right talent fit.
• Maintain recruitment reports and a robust talent pipeline.

Performance Management

• Track and initiate probationers, mid-year and end year appraisal review. Support performance appraisal processes and KPI tracking.
• Provides performance management guidance to line management (coaching, counselling, career development, disciplinary actions, etc.).
• Help out in
  performance management process in alignment with company recognition and reward programs
• Help out
  and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.

Employee Engagement

• Participates initiatives that supports/enhances a positive work environment for employees as and when required.
• Provides feedback on observations and recommends solution in relating to employee issues/concerns where appropriate to management.
• Conducts surveys and analyse the data, implement suitable strategy in engagement.

Training & Development

• Conducts orientation program to new employees. Organize induction programs and employee training sessions.
• Coordinates and liaises with external consultants on employees' training needs and arranges training schedules for employees.
• Evaluates the effectiveness of the respective training programs by obtaining feedback from employees.
• Track participation in training and support skills enhancement initiatives.
• Manage documentations and HRDC grants submission and approvals.

Compensation & Benefits

• Conduct payroll administration, review and verify to ensure timely, accurate calculations, and efficient processing, of salary payments,overtime claim, Replacement Leave entitlements, Medical claims and staff claims.
• Maintain and update payroll data and employee records in the HRMS (e.g., leave balances, claims, allowances, deductions).
• Handle payroll-related matters such as EPF, SOCSO, EIS, PCB, CP22, CP22A, and other statutory submissions and reports.
• Prepare pay slips, EA forms, and annual income tax reports in compliance with Malaysian employment law.
• Coordinate with Finance for month-end payroll reconciliation and internal reporting.
• Administers and review employee benefits programs, ensuring competitiveness, compliance, and alignment with company objectives. Ensure timely update and renewals of employee's benefits such as outpatient benefits employee registration and update, insurance enrolment and update on changes .
• Provide guidance and support on compensation policies, practices, and benefits-related inquiries, including ensuring compliance with statutory requirements and coordination with relevant statutory bodies.
• Assist with salary benchmarking and benefits management.
• Review and recommend updates to compensation and benefits policies to align with market trends and legal requirements.

HR Operations and Process Improvement

• Manage all HR administration processes, including benefits management, leave records, employee attendance record, employee clock in clock out monitoring, personnel file management, HR policy updates, ensuring compliance with legislative requirements, staff claims, company event, workshop arrangements and team building activity. Oversee administration tasks such as office maintenance, office supplies and etc.
• Handle essential HR operational tasks such as employee onboarding and offboarding, ensuring a smooth and compliant process. Updates in HRMS and Payroll records on any changes. Liase with internal developers on HRMS upgrades.
• Identify, design, and implement HR process improvements to enhance service delivery, reduce manual efforts, and ensure compliance.
• Serve as a point of contact for HR policy and practice inquiries, maintaining updated knowledge of relevant legislation and best practices. Act as the first point of contact for HR queries and employee issues. Support conflict resolution, disciplinary matters, and employee engagement initiatives.
• Ensure HR practices comply with Employment Act and policies in Malaysia.

Requirements:

• Bachelor's degree, preferably in HR/Business Management or a related field.
• Minimum 2 years of work experience in a HR Operation / HR Generalist role.
• Strong analytical skills, with meticulous attention to detail, excellent organization, and the ability to work independently to meet deadlines.
• Demonstrated experience in managing or supporting change initiatives, including the ability to adapt to evolving business needs and foster acceptance of new processes.
• Proven track record of providing effective support and guidance on HR matters.
• A collaborative team player with a proactive approach to problem-solving and process improvement.
• Proficiency in Bahasa Malaysia, English, Cantonese and Mandarin to communicate with employees and stake holders.

Who Will Thrive in This Role?

• Someone who enjoys working in a dynamic, fast-paced environment with a collaborative team culture.
• A resourceful individual who can work independently and adapt to changing priorities.
• A strong communicator with attention to detail and analytical thinking skills.
• A proactive professional who embraces change and takes initiative to create better ways of working.