manager, human resources

1. Recruitment, Onboarding & Offboarding

· Oversee the end-to-end hiring process (job posting, interviewing, selection).

· Partner with Hiring Manager to define hiring needs and role requirements.

· Build and maintain relationships with recruitment agencies, job boards, and universities.

· Ensure a positive candidate experience and efficient onboarding process.

· Take responsibility for all pre-employment safeguarding checks covering application, selection, Recruitment and onboarding processes.

· Oversee the planning and delivery of staff induction and orientation programmes.

2. Employee Relations and Industrial Relations

· Foster a positive and inclusive work environment.

· Address employee grievances, mediate conflicts, and conduct investigations when necessary.

· Promote effective communication between management and staff.

· Organize employee engagement activities and morale-boosting programs.

· Ensure adherence to company values and code of conduct.

· Ensure compliance with the Employment Act and Industrial Relations Act or labor-related matters where applicable.

· Promote a positive work culture through engagement programs, grievance handling, and communication initiatives.

· Manage disciplinary actions and domestic inquiries ensuring adherence to labor laws and best practices.

3. Performance Management

· Implement and manage performance appraisal systems.

· Coach managers on providing effective feedback and setting performance goals.

· Analyze performance data to identify areas for improvement or training.

· Align individual performance with business objectives.

4. Training & Development

· Identify training needs through job analysis and performance reviews.

· Design and deliver employee development programs.

· Evaluate training effectiveness and track employee progress.

· Support leadership development and succession planning initiatives.

5. Compensation & Benefits

· Develop and manage salary structures and incentive programs.

· Benchmark compensation to ensure market competitiveness.

· Oversee benefits administration (healthcare, insurance).

· Handle annual reviews, bonuses, and compensation adjustments.

6. Compliance & Legal

· Ensure company compliance with labor laws, health and safety regulations, and employment standards.

· Maintain and update HR policies and employee handbooks.

· Manage audits, government filings, and employee records.

· Provide guidance on employment law-related issues.

7. HR Information Systems (HRIS) & Reporting

· Oversee the implementation and maintenance of HRIS platforms.

· Ensure data accuracy and confidentiality.

· Generate HR reports and analytics for management review.

· Use data to inform workforce planning and decision-making.

8. Organizational Development & Culture

· Lead initiatives that support organizational change and development.

· Promote a strong, values-based company culture.

· Facilitate internal communication strategies.

· Support diversity, equity, and inclusion (DEI) programs.

QUALIFICATIONS:

• Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree or HR certification is a plus).
• Proven experience as an HR Manager or similar HR role (typically 5+ years).
• Strong knowledge of labor legislation and HR best practices.
• Experience with HR software (e.g., HRIS systems).
• Excellent interpersonal, leadership, and communication skills.
• Strategic thinking and problem-solving aptitude.

Preferred Skills:

• SHRM Certified Professional /SHRM-Senior Certified Professional or Professional in Human Resources/Senior Professional Human Resources certification.
• Experience in change management and organizational development.
• Familiarity with payroll systems and benefits administration.

Job Types: Full-time, Contract

Contract length: 12 months

Pay: From RM5,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person