Telemarketer

1 day ago

Kuala Lumpur, Kuala Lumpur, Malaysia Atop aesthetic Pte Ltd Full time 30,000 - 60,000 per year

Role Overview

We are seeking a proactive and sales-driven Telemarketing Customer Service Officer (CSO) to join our beauty team. The CSO will play a key role in driving new customer consultations, following up with existing clients to secure repeat appointments, and handling customer enquiries with professionalism. This role directly contributes to achieving outlet sales targets and overall business growth.

Key Responsibilities

  • Customer Acquisition & New Consultations
  • Proactively contact potential customers through outbound calls, WhatsApp, and other communication channels.
  • Promote trial packages, ongoing promotions, and treatment benefits to secure new consultation bookings.
  • Achieve monthly KPIs for new consult appointments set by management.

*

  • Existing Customer Follow-Up
  • Follow up with current clients after their treatments to encourage repeat bookings.
  • Remind clients of upcoming appointments and promote suitable treatment packages.
  • Build strong client relationships to increase loyalty and long-term retention.

*

  • Enquiry Handling & Customer Service
  • Answer incoming calls and messages promptly, providing accurate treatment information.
  • Address customer concerns and objections in a professional, persuasive manner.
  • Ensure high standards of service and maintain a positive brand image.

*

  • Sales Performance & KPI Achievement
  • Work closely with outlet managers and consultants to achieve weekly and monthly sales targets.
  • Track personal performance and continuously improve conversion rates.
  • Upsell and cross-sell relevant treatments or packages based on customer needs.

*

  • Administrative & Reporting
  • Accurately record all customer interactions, enquiries, and follow-ups in the CRM system.
  • Provide daily and weekly updates on telemarketing performance and results.
  • Support sales campaigns and participate in sales meetings/brainstorming sessions.

*

Job Type: Full-time

Pay: RM2, RM6,000.00 per month

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Work Location: In person

  • Telemarketing Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NERA GROUP Full time 30,000 - 60,000 per year

    Job Title: Telemarketing SupportJob Description:We're looking for a Telemarketing Executive to support and coordinate our telemarketing operations. This role is key in ensuring team performance, communication efficiency, and training quality. If you're fluent in Mandarin and English and enjoy both coordination and team development, we'd love to hear from...

  • telemarketing

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Iw marketing (m) sdn bhd Full time 20,400 - 36,000 per year

    We're Hiring: Telemarketing ExecutiveLocation: Kuala Lumpur / SelangorCompany: IW Marketing (M) Sdn BhdJob DescriptionWe are looking for energetic and motivated Telemarketing Executives to join our growing financial services teamYour role is to contact potential customers, introduce our financial products, and assist clients in finding the best personal loan...

  • Telemarketing Operations Executive

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NERA GROUP Full time 40,000 - 60,000 per year

    Job Title: Telemarketing Operations ExecutiveJob Description:We're looking for a Telemarketing Operations Executive to support and coordinate our telemarketing operations. This role is key in ensuring team performance, communication efficiency, and training quality. If you're fluent in Mandarin and English and enjoy both coordination and team development,...

  • Telemarketer

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Masters Career Consultancy Pte Ltd Full time 30,000 - 60,000 per year

    About the role We are seeking an enthusiastic and driven Telemarketer to join our team at Masters Career Consultancy Pte Ltd'. This full-time position is based in Kuala Lumpur, Malaysia and will involve outbound sales calls to prospective customers.What you'll be doingMaking outbound sales calls to generate new leads and secure customer appointmentsBuilding...

  • telemarketing officer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia GRID SPACE VENTURES Full time 12,000 - 36,000 per year

    The Grid Space Ventures is a Online & Telemarketing Agency for a Home Appliances Brand. Focusing on sales of Homecare and Home Appliances. We offer attractive income package and massive career growthJob Title: TelemarketerLocation: Bandar Sri Permaisuri @ Kuala LumpurJob Type: Full Time OnlySallary Package: Basic + Commission + AllowanceJob Summary:We are...

  • Telemarketer

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cornerstone Xstate Full time 30,000 - 60,000 per year

    Are you a persuasive communicator with a passion for sales and a knack for building relationships over the phone? If so, we have the perfect opportunity for you Our company is seeking a dynamic and motivated Telemarketer to join our team.* LOCATION : BANDAR SRI DAMANSARA (Ativo Plaza)* WORKING HOURS : Mon-Fri - 9am-6pmSCOPE OF WORK :Making outbound phone...

  • Telemarketing Staff

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Stallion Prestige Full time 24,000 - 36,000 per year

    Job Summary:The Telemarketer is responsible for making outbound calls to potential customers to promote products and services, generating leads, and closing sales.Key Responsibilities:Make outbound calls to introduce and promote products/services.Generate leads and schedule appointments for sales teams.Follow up with potential customers to convert leads into...

  • Telemarketing Specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia CIMB Full time 30,000 - 60,000 per year

    Company DescriptionCIMB Group is a leading ASEAN universal bank and one of the largest Asian investment banks. Headquartered in Kuala Lumpur, Malaysia, we offer a wide array of services including consumer banking, commercial banking, wholesale banking, Islamic banking, and asset management products. With over 36,000 staff in 16 locations across ASEAN, Asia...

  • Telemarketing Executive

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia SummitNext Technologies Full time 48,000 - 96,000 per year

    We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as Telemarketing Executive ( Mandarin Speaker) - WFH to provide unrivalled support to our clients in the lending...

  • telemarketing specialist

    1 day ago

    Kuala Lumpur, Kuala Lumpur, Malaysia QM EMPIRE Full time 30,000 - 60,000 per year

    Location: Kuala LumpurWorking Hours: 9:00 AM – 6:00 PM (Monday–Friday)About the RoleWe are looking for a young motivated and confident Telemarketer in Kuala Lumpur. This role involves engaging with customers over the phone, promoting products or services, and providing excellent customer support.Requirements :-Education:Minimum SPM or equivalent...