Executive Service Consultant(Inbound calls/Non Voice)

1 day ago

Bangsar Kuala Lumpur, Malaysia PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd Full time 1,500 - 2,500 per year

Position: EXECUTIVE SERVICE CONSULTANT (Inbound calls/Non Voice)

Work location: Bangsar/Kuala Lumpur

Company Background: Banking

Salary: up to RM 2,500

** Normal Working Hours

**Malaysian Citizen Only

**Able to start work immediately

Requirements:

1. Minimum Diploma or degree in Business/Management/insurance or related field

2. Communication Skills: Ability to articulate clearly, listen actively, and convey information effectively

3. Fluent Bahasa Malaysia & English

Job Description

• Attend to customer enquiries, requests, and feedback via telephone on products and services.

• Meet key performance indicators such as meeting calls productivity, service quality and resolution target.

• Provide support to other entities calls from all business channels.

•Comply and conform to company guideline and standard operating procedures

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