Helpdesk Support

As a Support Specialist, you will work with your team to ensure customers are satisfied with their experience with us during the before and after sales process. Our Support Team is collaborative and operationally productive, with the mission of providing the best outcomes for our customers.If you are keen to be part of an innovative and forward looking tech...

Technical Call Center Support (Level 1)Mandarin & English SpeakingKorean & EnglishJob OverviewWe are seeking a customer-focused Technical Call Center Support Executive (Tier 1) to join the Advanced Response Center. This role serves as the first point of contact for customers, providing timely technical assistance, troubleshooting, and issue resolution across...

Company Overview: The company specializes in plastic engineering and the manufacturing of high-precision machine components and equipment for the semiconductor, medical device, and related industries. It also provides management consultancy services, supporting clients in optimizing operations and maintaining quality standards. Focused on innovation,...

Job Description & Responsibilities:Provide support to end-users, including hardware and software;Support installation, configuration and maintenance of desktops and IT equipment;Assist in managing and monitoring Microsoft 365, SharePoint, helpdesk/ticketing systems, ERP system activities and basic reporting tasks.Perform minor development or bug fixes...

Company BackgroundA technology solutions provider with over 15 years of experience in workforce management and automation systems. They offer solutions such as HR management and automation systems, including attendance systems, payroll management, access control, and dormitory management solutions, serving businesses across Malaysia, Singapore, and Southeast...

Job Description & Responsibilities:Provide support to end-users, including hardware and software;Support installation, configuration and maintenance of desktops and IT equipment;Assist in managing and monitoring Microsoft 365, SharePoint, helpdesk/ticketing systems, ERP system activities and basic reporting tasks.Perform minor development or bug fixes...

Role : Customer Service (Malay/English)Location : Medini Sentral, Johor BahruLanguage : Bahasa Melayu and EnglishShift : 24/7 rotation shiftSalary: Basic RM 2,100 + Night Shift Allowance RM 300 + KPI Allowance RM 400Annual Leave - 12 DaysMedical Leave - 14 DaysJob Scope :Provides continuous helpdesk support via telephone, chat & email related to the...

Project Location : Bangunan Sultan Iskandar (BSI) / CIQ Johor Bahru Employment Type : Contract until completion of project Job Schedule : 7:00 am - 7:00 pm or vice versa Job Summary:The Customer Care Personnel is responsible for managing and coordinating all incoming complaints, service requests, and inquiries from residents or the public. This role ensures...

Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination control solutions that empower chip manufacturers worldwide. Our product portfolio includes a range of automation solutions, including robots, vacuum systems, and...

We are looking for: Helpdesk Consultant (Customer Support) Industry: Software IT Location: Johor Bahru, Johor Job description: - Troubleshoot and resolve hardware, software, and network issues. - Escalate complex issues and document resolutions in the helpdesk system. - Guide clients on software usage and best practices. - Collaborate with teams to...

**Experience min one year for IT Technical** **For IT Support Helpdesk Male** **Working location in Spore 2 weeks & Johore 2 werks** **Responsibilities**: - Perform remote trouble shooting through diagnostic techniques and pertinent questions - Determine the best solution based on the issue and details provided by customers - Walk the customer through...

**Responsibilities**: - Record and manage all issues in IT Service Management (ITSM). - Perform 1st level trouble-shooting on desktop and basic systems/network issues. - Escalate requests/issues to the appropriate resolver group according to SLA. - Provide timely status update to customers on issues escalated and to follow up tickets till closure within...

As a Support Specialist, you will work with your team to ensure customers are satisfied with their experience with us during the before and after sales process. Our Support Team is collaborative and operationally productive, with the mission of providing the best outcomes for our customers. If you are keen to be part of an innovative and forward looking...

Job Responsibilities:Provide desktop support to users primarily in L2 capacityManage the IT Assets life cycle in the company, PC/NB acquisition, till assets disposalEnsure that the IT assets in our Asset Management System are accurately maintained and up-to-date.IT vendor sourcing, liaising with vendors on procurement, delivery, payment, support-related...

As an Application Support Specialist, you will work with your team to ensure customers are satisfied with their experience with us during the before and after sales process. Our Support Team is collaborative and operationally productive, with the mission of providing the best outcomes for our customers. If you are keen to be part of an innovative and...

**Responsibilities**: - Record and manage all issues in IT Service Management (ITSM). - Perform 1st level trouble-shooting on desktop and basic systems/network issues. - Escalate requests/issues to the appropriate resolver group according to SLA. - Provide timely status update to customers on issues escalated and to follow up tickets till closure within...

**Job Summary**: This position will perform IT troubleshooting, desktop, and remote support for end-users in a world-wide IT environment **Duties & Responsibilities**: - Provide advanced IT support to internal Masimo employees to fulfil requests and troubleshoot issues with desktop computers, laptops, printers, mobile devices, and peripheral devices. -...

Join DayOne – Shaping the Future of Data InfrastructureDayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we've built a robust presence across Asia and Europe — and we're just getting started.As we expand into new international markets, we're looking for...

Responding to client support queries. - Providing support in person, over the phone, or via remote access. - Diagnosing issues with computer software and hardware. - Running software diagnostic tools and physically inspecting hardware systems. Pay: Up to RM3,500.00 per month Schedule: - Monday to Friday