Operations Manager

4 days ago

Klang, Selangor, Malaysia Labgistics Asia Full time

Shape the Future of Health with Biomedia Holdings

Join a leading life sciences group driving innovation in Microbiology, Oncology, and Infectious Diseases across Southeast Asia. Headquartered in Singapore, Biomedia Holdings empowers healthcare, research, and pharma sectors with cutting-edge diagnostics, therapeutics, and lab technologies.

As we expand across the region, we're looking for bold, agile professionals ready to make an impact. Be part of a team that's transforming science—and saving lives.

Responsibilities:

  • Manage all operations (include shipping, customer support, procurement) and technical staff to ensure the successful day-to-day running of the office and successful fulfilment of all jobs to achieve optimal efficacy
  • Lead a team to drive continuous improvement initiatives and provide guidance in operational functions with the objective to achieve the set deliverable and to strive for continuous improvements
  • Responsible for budgeting, controlling costs and keeping the business on track financially through management of the supply chain and other resources to minimize costs and maximise results; Reporting and performing analysis comparing actual and budgeted metrics including activities and expenses
  • Maximize the use of available resources across multiple departments or functions in accordance with Company's policies and procedures
  • Plan and manage workflows, delegations, escalations and workload balancing across the various functional teams
  • Participate in periodic business leadership meetings; developing the driving strategies and programs which improve our processes and overall competitive position
  • Review operations processes and frameworks to achieve continual operational excellence towards internal stakeholders and external customers' satisfaction; communicate formally and present the actionable findings and feasible recommendations to Management
  • Provide strategic direction to Management on business risk evaluation and management, regulatory compliance and adherence
  • Coordinate with multiple internal stakeholders to consolidate various data sources and information to enable and facilitate informed analysis for decision making
  • Plan the recruitment requirements, training, developing, motivating, deployments, reassignments, conflict resolutions to optimize utilization of human resources within the teams
  • Oversee the office management locally
  • Undertake any other ad-hoc projects/ tasks assigned by the Managing Director

Pre-requisites:

  • Degree in Business Administration, Supply Chain Management, Finance or equivalent field
  • At least 5-8 years of related experience in a Managerial position
  • Experience working in a similar distribution business / industry will be advantageous
  • Hands on experience with SAP will be preferred
  • Team management experience is required
  • Proficient in MS Office – Word, Excel, PowerPoint (V-Lookup, Pivot Table)
  • Good proficiency in written and spoken English
  • Critical thinker and problem-solving skills
  • Team player, good time-management skills, great interpersonal and communication skills

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