Ecommerce Executive

1 day ago

Damansara Utama Selangor, Malaysia -8c05-4c2f-997b-77a637c73d50 Full time 4,000 - 8,000 per year

About us:

STTOKE is an award-winning brand focused on redefining the coffee-drinking experience with our premium, sustainable, and beautifully designed reusable cups. We are expanding our marketplace team to support operations across major marketplace platforms, including Shopee, Lazada, TikTok Shop. As we continue to grow globally, we're looking for a capable and passionate person to join our team to manage our marketplaces.

Role Summary:

You will be responsible for the end-to-end operations and performance optimization of STTOKE's marketplaces. The role involves daily operations, campaign execution, performance analysis, and coordination with cross-functional teams. This role is essential in keeping STTOKE's marketplace operations running smoothly and profitably. You will be deeply involved in executing growth strategies, optimizing marketplace presence, and driving regional success.

Key Responsibilities:

● Manage product listings: images, descriptions, SKUs, prices, stock levels, etc. Ensure listings are correctly categorized and optimized for keyword visibility. Set up variations, bundles, flash sales, and store collections. Monitor listing performance and continuously optimize for visibility and conversions.

● Monitor store health and optimize performance based on platform metrics. Manage store visuals: homepage banners, campaign visuals, landing pages. Implement and manage vouchers, promotions, and platform campaign deals.

● Plan promotion mechanics (e.g., GWP, bundles, upsells, discount tiers). Coordinate with platform KAMs to secure campaign slots and support.

● Analyze weekly and monthly sales performance: GMV, CVR, AOV, traffic, etc. Identify top-selling SKUs and address underperforming ones. Prepare sales and marketing performance reports. Monitor campaign performance in real-time and make necessary adjustments.

● Review competitor listings, ads, and campaign strategies. Benchmark best practices and bring new ideas to enhance store performance. Identify category trends and whitespace opportunities for growth.

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