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Kota Kinabalu, Malaysia Hong Leong Bank Full timeIf you are looking to excel and make a difference, take a closer look at us The Business Channel Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend...
Channel Executive
2 weeks ago
Job Responsibilities:
- Follow and execute the implementation of Sales Plan/ Strategy by AM/ BIC/ HQ
- Ensure market return are managed according to Company policy and procedures.
- Ensure blocked orders from Credit Control are properly cleared or communicated.
- Review aging report & follow up collection.
- Review coverage plan with Channel Representative to manage route productivity
- Raising of SPPF/ TDRAs to Trade Marketing for marketing programs within region
- Communicate Trade Marketing focus to all sales personnel for effective execution.
- Execution and division of all POSM received to the trade based on monthly TM focus
- Perform field coaching with Channel Representative based on coaching requirements
- Manage and monitor new customer accounts opening.
- Supervision and development of organization teams
- Ensure all reporting documents are carried out correctly and timely by all team members according to agreed procedures.
- Conduct weekly meeting with sales teams
- Conduct performance appraisal with sales team yearly
Job Requirements:
- Minimum diploma in any fields.
- Proven have 3 years work experience as a sales executive, preferably in FMCG industry.
- Ability to work independently and as a part of a team.
- Excellent negotiation and presentation skills.
- Possess own transport.
- Good written and speak in English, Bahasa Melayu and Mandarin.
- Have to deal with Mandarin speaking stakeholder for business purposes.
- Posses high level of self-confidence, dynamics and energetic to work in highly competitive market.