F&b Operations Manager

2 weeks ago


Bandar Baru Sri Petaling, Malaysia Agensi Pekerjaan Smarttrend Sdn Bhd Full time

Responsibilities:

  • Manage all F&B and daytoday operations within budgeted guidelines and to the highest standards by overseeing and leading a team of employees within the kitchen and restaurant operations.
  • Effectively managing and controlling costs associated with both the kitchen and restaurant operations.
  • Establish budgeting, financial forecasting, and strategies to optimize revenue and minimize expenses.
  • Focusing on initiatives to motivate, develop, and retain employees, which can encompass training programs, teambuilding activities, and recognition programs.
  • Identify strategies to enhance the overall guest experience, which may involve feedback mechanisms, service training, and continuous improvement efforts.
  • Preserve excellent levels of internal and external customer service.
  • Identify customers needs and respond proactively to all of their concerns.
  • Comply with all health and safety regulations.
  • Report on management regarding sales results and productivity.

Requirements:

  • Diploma or Bachelor's degree in Hospitality Management or related field (preferred).
  • Proven food and beverage management experience.
  • Working knowledge of various computer software programs (MS Office, MS Excel).
  • Strong knowledge of food and beverage trends, industry best practices, and regulatory guidelines.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to spot and resolve problems efficiently.
  • Mastery in delegating multiple tasks.
  • Ability to manage personnel and meet financial targets.
  • Guestoriented and serviceminded.

Salary:
Up to RM8,000.00 per month

Benefits:

  • Health insurance

Application Question(s):
- have proven food and beverage management experience?
- have excellent leadership, communication, and interpersonal skills?

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