Customer Support Consultant

CUSTOMER SUPPORT Help customers with questions and give customers information about a company's or organisation's services, products and policies. Identify customer needs and ensure clear communication to related internal departments. Strong phone contact handling skills and active listening. Ability to multitask, priorities, and manage time effectively....

HELPDESK SUPPORT ENGINEERJob descriptionHandle customer inquiries and 1st level troubleshooting problems.Ensuring all customer support functions are completed within the service turnaround time.Properly escalate unresolved queries to the next level of support.Follow up on outstanding requests and ensure timely resolution.Log all help -desk interactions and...

Customer Support Executive[For immediate hiring]Roles & ResponsibilitiesCustomer ManagementEnsure and manage individual and team daily checklist are completed.Ensure & manage daily job fulfillment between customers and cleaning crews.Ensure all customer enquiries on all channels are replied promptly.Assist customers with any issues related to booking or...

Roles & ResponsibilitiesCustomer ManagementAssist & support the team to ensure daily checklist are completed.Ensure &manage daily job fulfillment between customers and cleaning crews.Ensure all customer enquiries on all channels are replied promptly.Assist customers with any issues related to booking or payment via the mobile app.Attend to complains...

Your duties and responsibilities are as follows:Required to report to work 15 minutes earlier than operational time; Practice on standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); Follow and practice AML / CFT Policy:Know your customerCustomer Due Diligence (CDD)Enhance Customer Due Diligence...

Attending to walk-in customers and phone inquiries in the branch; Opening and maintaining customer accounts for all products & services; Performing transactions for all products and services as per the Company's Standard Operation Procedure (SOP); Provide aftersales customer service and public relations support; Support branch operations and administration...

Overview:Salary:10,000 MYR ~ 12,000 MYRIndustry:IT/Telecommunications, Publishing/Printing/Advertising/BroadcastingRoleThis role is to drive growth of Workspace Management [RICOH Spaces] in APAC. As a Workspace Management consultant, you will help grow and drive sales for Workspace Management [RICOH Spaces] solutions across APAC, delivering transformation...

Engineering assistants ensure the administration and monitoring of technical and engineering files for projects, assignments, and quality matters. They assist engineers with their experiments, participate in site visits, and administer the collection of information.We are laboratory development consultant for ISO/IEC 17025, and product approval and testing...

YNY Technology Sdn Bhd has been helping businesses to enhance their operational efficiency and productivity. We have emerged as a trusted provider of Manufacturing Intelligence solutions, driving industrial performance and operational excellence.In today's connected world, we believe it is essential to recruit a Cybersecurity Consultant to safeguard...

Job description Deliver technical support using documents procedures and available tools Identify customers' issues in time and resolve rapidly to ensure their satisfactionRequirements: Bachelor Degree or at least a Diploma with relevant working experience Willing to work on a 24/7 Shift Familiar with telephonic decorum of customer care etiquette Possess...

Position: Customer Care ConsultantLocation: Subang Hi-Tech, Shah Alam, SelangorWorking Hours/Days: Rotating shift (Earliest shift STARTS at 6.30 am, Latest shift ENDS at 2.00 am) (9 hours shift) / 5 days & 2 days off (including weekends & Public Holidays)Employment Type: 1-year Contract (renewable based on performance)Salary: Basic Salary: RM 1,800 RM 2,000...

Company Profile:Our client is a well-established company with a strong presence in Vietnam and Thailand, specializing in fulfillment center services for leading Ecommerce and Logistics companies such as Ninxx Vxx, Shopxx, and Lazxxxx. They play a pivotal role in supporting warehouse operations, encompassing tasks such as packing, sorting, and overall...

Job description Deliver technical support using documents procedures and available tools Identify customers' issues in time and resolve rapidly to ensure their satisfactionRequirements: Bachelor Degree or at least a Diploma with relevant working experience Willing to work on a 24/7 Shift Familiar with telephonic decorum of customer care etiquette Possess...

Responsibilities:Managecommunication from various channels and complaints ticketing system.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information using the right methods/tools.Handle customer...

Responsibilities:Managecommunication from various channels and complaints ticketing system.Identify and assess customers' needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Handle customer...

What you will experience in this role:Deliver pre-sales system support to the sales department, guaranteeing optimal configuration between products and clients' systems. Effectively communicate and substantiate the advantages of products to customers, ensuring successful implementation postsolution sales. Conduct testing and assessment of new hardware and...

1. After-Sales Service Responsible for making outbound calls to/for reminding customers on subscription renewals, customer service followups and other related matters to increase repeat purchase rate. Responsible for achieving customer success targets set by the company. Deliver fast response and consistent service to maintain close relationships with both...

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put...

Marketing consultants advise companies in the development of marketing strategies for specific purposes. They can advise and develop strategies for the entry of a brand in the market, for the re-launch of a product, for the introduction of a new product, or for the positioning of a commercial image. They perform previous studies of the position of the...

About the CompanyOur client is amongst the regions oldest and most established food and beverage companies with its brands enjoying the distinction of being a market leader and household name in many categoriesKey Responsibilities To be part of inhouse SAP ABAP team to effectively support business requirements and operations of the group companies in support...