Livechat Customer Care

Role Title : Customer Care Consultant (LiveChat) Work from office mode Location : Plaza Sentral, KL Sentral (Easy Access to Public Transport (LRT/KTM, MRT, Monorail, ERL, Bus and Ehailing services)Salary Package Basic up to RM2800 Terms and conditions applies- your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will...

__Achieves customer care objectives by contributing recommendations to strategic plans and reviews preparing and completing action plans, implementing efficiency and quality of customer-care standards, resolving problems, completing audits; identifying customer care trends, determining process improvements; implementing change according to Project Yellow...

Role Title : Customer Service Consultant (LiveChat) Work from office modeSalary Package Basic up to RM2800 Terms and conditions applies- your salary will be paid RM 1,800 for the first 5 months of employment, and on top of that you will get a confirmation bonus of RM3, 500 and your salary will kick off in full amount based on approval upon your confirmation...

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customersJob Types: Full-time, Contract,...

Title: Customer Care SpecialistCompany:Britishpedia Media Group Sdn. Bhd.Employment Type: Full-timeBasic Salary: RM RM 2800Location: Kuala LumpurAbout the Company:At Britishpedia Media Group (BPH), we're more than just a publishing house - we're storytellers. Founded in 2013, we specialize in sharing inspiring life stories of successful individuals across...

Provide excellent support experience to customers via all relevant communication channels. Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. Ensure first contact resolution and effective followup with Service...

We are looking for a Customer Care & Operation Representative that is genuinely excited to help customers and ensure operation excellent. This representative needs to be patient, empathetic, and passionately communicative. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Rely on instructions and pre-established...

The OpportunityOur client is looking for a Customer Care Consultant to be a part of their growing team based in our Manila ASW Global Office. Working closely with the Claims, Customer Care, and Broker teams, as a back office agent you will be responsible for ensuring a variety of support tasks are completed in a timely and accurate manner. You will be an...

_Singapore Bank in Malaysia looking for Customer Care Executive_ Support Singapore customers Ensures highest standard of service delivery on personalised phone services to our customers. Responsible for answering incoming calls from clients and assisting them with their questions about the bank's products and services. Determine the needs of the consumers,...

About ZenyumZenyum is one of Asia's largest consumer brands in the making. **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in...

Position :Customer Care ExecutiveWorking Location :Old Klang RoadWorking Hours :Any 5 days a week (may including weekend), 2 shift rotation10am - 7pm1pm - 10pmSalary range :RM 2,500 - RM 3,500 To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e answering technical...

The purpose of the Customer Care Manager role is to lead a highly effective Customer Care hub, the hub will provide help and support for Ria's and XE global customer base through the end-to-end process. The Customer Care Manager will drive the performance of the support hub to achieve service levels and key support metrics. This role will actively drive...

This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job detailsRole - Customer Care Specialist - MandarinLocation - Petaling JayaType - PermanentJoining - 31st AugInterview - Assessment and Online interviewMust be fluent in English and Mandarin.Freshers or experienced can apply.Shuttle service is...

Answer calls to clients to learn about and address their needs, complaints, or other issues with products or services. Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Respond to customers on timely manner while following standard operating procedures. Comply with Bank's...

Position : Customer Care ExecutiveLocation : Kuala LumpurSalary : RM2,500 - RM3,500Working hours : 10am - 7pm / 1pm - 10pmResponsibilities: To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e answering technical issue in our company phone apps Atlas). To educate...

Position : Customer Care ExecutiveSalary : RM 2,500 - RM 3,500Location : Medan 28, Old Klang RoadWorking Hour : Any 5 days a week (may including weekend), 2 shift rotation10.00 am pm / 1.00 pm pm To provide operational support by answering calls (our company software phone and online queries and provide technical solution to the issues (i.e answering...

Associate, Customer CareJob Summary: Receive and handle inquiries and complaints from internal and external customers. Take ownership of customers' inquiries or complaints and resolve them by liaising with respective Business Owners within the specified time frame.- up and update customers timely on complaints raised until they are resolved. Assist and...

Job Description Minimum SPMPreferably with an outspoken personality.Presentable outlook and personality. Honest and responsible With Customer Service experience is added advantageComputer LiterateWilling to work in Shifts. One day off (Weekdays) Medically fit to work. *Location at Corus Hotel, Ampang Kuala Lumpur Job Responsibilities Confer with customers by...

Job descriptionCustomer Service Specialist [Phone / Livechat / WhatsApp / Social Media]Job Overview:Job descriptionUpstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded "TOP B2B company in Asia" straight 2021,2020 and 2019.We are...

Get to know the Role: Promote and enhance digital selfhelp experience through Help Centre FAQs Own the customer issue resolution endtoend; ensuring effective follow through and escalation to internal & external parties as necessary to resolve any issues from our customers Meet individual and team qualitative and quantitative customer experience performance...