Current jobs related to Customer Service Officer - Malaysia - SLS Bearings

  • Customer Experience Associate

    4 weeks ago

    Malaysia Customer Connect Malaysia Full time

    Customer Service Representative: Provide exceptional customer experience, resolve issues, and build relationships in a dynamic and supportive environment. We're seeking energetic individuals to join our team and embark on a lifelong journey in learning and growth. As a Customer Service Representative, you'll be an essential part of the journey, and your...

  • Customer Service Officer

    2 weeks ago

    Malaysia TIME's group Full time

    Welcome to our new URL. SIGN IN now for the same great experience. Learn more.Customer Service Officer (Home-Based)Answering of incoming calls and customer service enquiries, providing accurate information and handling customers' complaints within time limits.Strong phone contact handling skills and active listeningCustomer orientation and ability to...

  • Customer Support Representative #FreshThisWeek #UrgentHiring

    3 weeks ago

    Malaysia Customer Connect Malaysia Full time

    We're seeking energetic individuals to join our team and embark on a lifelong journey in learning how to deliver exceptional customer experiences. Your roles include attending to incoming calls, resolving product or service problems, and providing accurate information. We're looking for a Malaysian citizen with a strong communication and interaction skills,...

  • Customer Service Officer

    5 months ago

    Malaysia RHB Banking Group Full time

    Working Hour - Regular Hours - Monday - Friday- Business Area- Location- Description **Primary Objective**: - Provide leadership and management to the branch: - To manage and lead branch operations and ensure smooth running of branch day-to-day operations - Create and cultivate customer service excellence culture - To ensure that Branch meets all...

  • Customer Service Officer

    2 weeks ago

    Malaysia TIME's group Full time

    Welcome to our new URL – jobstreet.com.my is now my.jobstreet.com . SIGN IN now for the same great experience. Learn more . Customer Service Officer (Home-Based) Skip to content Answering of incoming calls and customer service enquiries Provide accurate, valid and complete information by using the right methods/tools Handle customers’ complaints,...

  • Customer Service Rep

    5 months ago

    Malaysia Graymont Full time

    **Job Introduction**: Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements Malaysia - Regional Office **Our Role** We are currently recruiting for a Customer Service Representative to be based at our Asia Pacific...

  • Customer Service Manager

    1 month ago

    Malaysia Juris Technologies Sdn Bhd Full time

    Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Manager. Huntsman Performance Products (HPP) is looking for a Customer Service Manager to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual will lead a Customer Service team and guide the team into a structured...

  • Customer Service Manager

    4 weeks ago

    Malaysia Juris Technologies Sdn Bhd Full time

    Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Manager. Huntsman Performance Products (HPP) is looking for a Customer Service Manager to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual will lead a Customer Service team and guide the team into a structured...

  • Customer Service Representative

    3 weeks ago

    Malaysia UBASE Asia Sdn Bhd Full time

    Key Responsibilities:Conduct outbound calls to customers to verify details and information for Home Appliances orders.Handle a high volume of incoming phone calls regarding product inquiries and services.Build and maintain strong customer relationships to enhance satisfaction and loyalty.Accurately document all customer interactions, including call logs,...

  • Customer Service Officer, Serian Branch My

    5 months ago

    Malaysia CIMB Group Full time

    **JOB DESCRIPTION** **JOB TITLE** **CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location** - Retail & Preferred Branch**Reports to** - Branch Manager**Other Reporting Relationships** **Subordinates** **Job Purpose** - To administer account opening activities. To provide authorization to transact and validate branch...

  • Customer Service Officer, Bercham Branch My

    5 months ago

    Malaysia CIMB Group Full time

    **JOB DESCRIPTION** **JOB TITLE CUSTOMER SERVICE OFFICER (CSO) - RETAIL & PREFERRED BRANCH** **Grade** **Location **Retail & Preferred Branch **Reports to **Branch Manager **Other Reporting Relationships**: **Subordinates** **Job Purpose **to administer account opening activities. To provide authorization to transact and validate branch operation...

  • Customer Service Representative

    3 weeks ago

    Malaysia UBASE Asia Sdn Bhd Full time

    Customer Service Representative Deliver exceptional customer service by handling high-volume calls, resolving complaints, and building strong relationships. Key Responsibilities: Conduct outbound calls to verify customer details and information for Home Appliances orders. Handle a high volume of incoming phone calls regarding product inquiries...

  • Customer Service Representative

    4 months ago

    Malaysia Gratitude Inc. Full time

    **Role**:Customer Service Executive **Timings**:Night Shift (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2 years in inbound calls...

  • Executive Customer Service

    2 months ago

    Malaysia Scicom (MSC) Berhad Full time

    SHAREJob DescriptionThe Responsibilities of the Role:To provide assistance and resolve telephone enquiries, problems or complaints from customers relating to a range of specified client products or services.To work as part of a team of Customer Service Executives and Assistant Manager.Using appropriate listening and troubleshooting skills to gather the...

  • Customer Service Manager

    5 months ago

    Malaysia VYNCKE Full time

    VACANCY LOCATION: Malaysia The Customer Service Manager is the customer’s contact point once the VYNCKE installation is in operation. Your goal is to maximize customer satisfaction during the full lifetime of the plant by selling service, spare parts supply, operational assistance, helpdesk, maintenance contracts, project upgrades and on-site service...

  • Customer Service Officer

    5 months ago

    Malaysia Agensi Pekerjaan ASK Resources Sdn. Bhd. Full time

    **The company**: **Our client is a subsidiary of a largest branch network of any foreign bank operating in Malaysia. We are seeking passionate, dynamic, self-motivated individuals who are driven towards achieving performance excellence. As a leading bank in Asia-Pacific, we offer challenging opportunities to meet your career aspirations.** Job...

  • Customer Service Assistant Manager

    5 months ago

    Malaysia PennEngineering Full time

    **Responsibilities** - Responsible for all service matters and develop procedures, policies, and standards and review them from time to time. - Assessing service statics and preparing department detailed reports to management. - Handle complex customer issues and escalated complaints / calls. - Work with production and sales to optimize the production output...

  • Logistics Customer Service

    1 month ago

    Malaysia Simplify Logistics Sdn. Bhd. Full time

    Simplify Logistics Sdn Bhd is a locally setup total logistics company since 2019, with head office located in Klang, Selangor; and a branch setup in Penang. Overall, we are handling logistics shipments across the globe in-out Malaysia, and also triangle shipment connecting other countries. Our team are young and energetic, with growing prospect. We would...

  • customer service

    3 weeks ago

    Malaysia DobiQueen Full time

    We are looking for a talented individual to join our team. Here's a summary of the role in 30 words: Results-driven customer service professional with business acumen and excellent communication skills required to drive growth and profitability in a dynamic team environment.Job Responsibilities:Respond promptly and professionally to customer inquiries via...

  • Customer Service

    5 months ago

    Malaysia Agensi Pekerjaan Sunrise Recruit Sdn Bhd Full time

    Up to RM 3500++ - Min SPM **Responsibilities**: - Handling all inbound calls pertaining to customers general enquiries and complaints - Exceed customers expectation in terms of customer service and accurate information **Requirements**: - Minimum SPM - Able to liaise with English speaking counterpart - Knowledge in computer literate - Able to work rotate...

Customer Service Officer

2 months ago

Malaysia SLS Bearings Full time
Job Responsibility Customer Service We are looking for a young and energetic Customer Service Assistant who plays a crucial role in ensuring customer satisfaction and maintaining positive relationships between the company and its clients. This position involves providing exceptional service and support to customers, addressing inquiries, resolving issues, and promoting a positive brand image. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong customer-centric approach. They will collaborate with internal and external teams to meet the company's goals and ensure adherence to organizational policies and procedures. What will you be expected to do?
  • Interact with customers via various channels (phone, email, WhatsApp, social media) and provide prompt and professional assistance.
  • Respond to customer inquiries, concerns, and complaints in a timely and courteous manner.
  • Identify and assess customer needs to provide appropriate solutions and recommendations.
  • Handle and resolve customer issues, escalating complex cases to senior representatives or supervisors when necessary.
  • Stay updated on product knowledge, industry trends, and company updates to better assist customers.
  • Collaborate with internal teams, such as sales, marketing, and technical support, to address customer queries and issues.
  • Check and prepare customer delivery orders and invoices, and arrange for delivery.
Job Requirements What we are looking for?
  • Required language(s): English; proficiency in Bahasa Malaysia and Mandarin is an advantage but optional.
  • Candidate must possess at least an SPM / Diploma or above.
  • You should have a minimum of 1-2 years' experience in related fields.
  • Fresh graduates are also encouraged to apply; experienced candidates will be given an advantage.
  • You have proven experience in customer service and internal sales.
  • You possess excellent communication and problem-solving skills.
  • You can understand and communicate well with Mandarin-speaking customers.
  • You have great time management skills for multi-tasking and managing additional projects.
  • You are a fast learner, independent worker, and a joyful team member.
*Only shortlisted candidates will be contacted Job Benefits
  • Working hours: 8.30 am pm, (Mon - Fri)
  • EFP/SOSCO
  • Work-life balance & nice working environment
  • Young and passionate team
  • Full-time position available
  • Outstanding career growth & development opportunities
  • Training and guidance on-the-job training will be provided.
#J-18808-Ljbffr