Key Account Manager

3 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Amgen Full time
Career Category Sales Job Description

HOW MIGHT YOU DEFY IMAGINATION?

Amgen is one of the world's leading independent biotechnology companies. For over 4 decades, Amgen has pioneered biotechnology breakthroughs, to bring state-of-the-art medicines from laboratory to the patient. Amgen has not only discovered and developed innovative human therapeutics but has invested in cutting edge manufacturing capability and support services to deliver these exciting therapies to medical teams around the world. Japan and Asia Pacific (JAPAC) are the fastest growing region in Amgen. Now we are hiring a Key Account Manager in Malaysia.

Live

What you will do

The role of Key Account Manager involves developing strategic plans to sell biopharmaceutical products to healthcare professionals and other potential customers. The representative builds strong relationships with key industry stakeholders and stays updated with industry trends and regulatory requirements.

Main Responsibilities

  1. Develop personal and business relationships with key decision makers and key prescribers to ensure individual and team sales targets are reached.
  2. Raise market awareness and deliver the sales messages for Amgen Products. Focus on developing each account to its fullest potential with both face-to-face and virtual connections.
  3. Identify customers' unmet needs and expectations, and convert them to opportunities with sales tactics. Anticipate and adapt to environmental changes and challenges to optimize the opportunities.
  4. Follow through on customer commitments and requests in a timely fashion.
  5. Collect market intelligence, use comprehensive market insights to identify and develop new business opportunities. Facilitate discussions on new initiatives with the Sales Manager and Product Manager to ensure a competitive advantage.
  6. Think outside the box, be open to different ways of working and be very comfortable with technology.
  7. Collaborate with Sales Manager to develop and implement territory plan and key account plans.
  8. Optimize coverage and frequency to key customers to maximize access and sales opportunities. Report customer activity in CRM system and ensure customer profiles are kept up to date.
  9. Continuously develop and improve product knowledge, communication and selling skills through self-learning and active participation in agreed training programs.
  10. Ensure compliance with the company policies and the local industry's code of conduct to ensure that the company conducts business with integrity.

Win

What we expect of you

Preferred Qualifications

  1. Bachelor's degree preferably in Science, Pharmacy or equivalent
  2. Prior experience in niche or specialty portfolio is required and experience in Hematology or Oncology would be an added advantage
  3. Proven track record of sales achievement
  4. Growth-oriented mindset, self-motivated, analytical and strategic thinking
  5. Excellent communication and interpersonal skills, with the ability to interact and collaborate effectively across diverse stakeholders
  6. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
  7. Familiarity & experience in digital/multi-channel engagements

Thrive

What you can expect of us

As we work to develop treatments that take care of others, so we work to care for our teammates' professional and personal growth and well-being.

  1. Vast opportunities to learn and move up and across our global organization
  2. Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
  3. Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

Apply now for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

Equal Opportunity Statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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