Operations Manager
4 days ago
Direct message the job poster from kuubiik
Position Type: Full-Time Contract, Remote
Contract Term: 2-3 years, Renewable
Our client is a cutting-edge, next-generation enablement platform created by one of the Big 4 Global Consulting Groups to empower organizations through tailored learning experiences.
Scope of Work
Support financial planning and operational processes, ensuring efficiency and alignment with organizational goals. This role emphasizes financial planning & analysis (FP&A), student management, expense tracking, and vendor coordination, while driving operational excellence.
Key Responsibilities
Financial Planning & Analysis (FP&A):
- Manage financial forecasting, budgeting, and variance analysis to support data-driven decision-making.
- Build and maintain the general ledger, ensuring accuracy in financial records and transactions.
- Analyze financial performance to identify areas of concern and propose actionable solutions.
- Provide insights and recommendations, even with incomplete data, by formulating informed assumptions.
Student Management:
- Oversee invoicing, receipts, and bookkeeping for student-related activities, ensuring compliance with Singapore government reporting requirements.
- Handle submissions to the Singapore Movement, maintaining accurate and timely documentation.
Team Expense Management:
- Monitor and track expenses submitted by the Singapore team via coordination with the International team.
- Ensure accurate recording of cumulated expenses and timely submissions to the Singapore government.
- Maintain oversight of expense-related communication and provide necessary tracking support.
Vendor and Contract Management:
- Coordinate with internal HR and Legal teams for vendor contract renewals, ensuring timely and compliant processing.
- Act as a point of contact to facilitate communication between internal leads and relevant vendor representatives.
- Ensure all vendor management processes adhere to internal guidelines and timelines.
Operational Process Improvement:
- Drive process optimization for invoicing, expense tracking, and vendor coordination.
- Collaborate with stakeholders to implement best practices and enhance operational efficiency.
Regulatory Compliance:
- Ensure compliance with financial and operational regulations, including those specific to Singapore government requirements.
- Prepare for audits and ensure proper documentation and reporting standards are upheld.
Qualifications and Experience
Must-Haves:
- 5–7 years of experience in financial planning, operational management, or related fields.
- Basic accounting knowledge, including experience in general ledger creation and maintenance.
- Strong analytical skills to identify issues and propose practical solutions.
- Ability to understand business needs and align operational processes accordingly.
- Confidence in assessing situations with incomplete data and presenting a reasoned perspective.
Great-to-Have:
- Experience working with government organizations or agencies.
- Confident presentation skills and the ability to communicate succinctly with diverse stakeholders.
- Familiarity with Singapore government regulations related to financial and operational reporting.
- Accuracy and timeliness of financial reports and ledger management.
- Efficiency in invoicing, expense tracking, and vendor management processes.
- Timely submission of compliance-related reports to Singapore authorities.
- Positive feedback from internal teams and external partners on operational support.
Technical Skills:
- Proficiency in financial planning tools, accounting systems, and ERP platforms.
- Familiarity with budgeting, forecasting, and compliance frameworks.
- Experience in bookkeeping and regulatory reporting.
Soft Skills:
- Strong communication and interpersonal skills for collaboration across teams.
- Exceptional organizational abilities to manage multiple priorities effectively.
- Problem-solving mindset with adaptability to dynamic work environments.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Education, Finance, and Management
Industries: Education, Outsourcing and Offshoring Consulting, and Business Consulting and Services
#J-18808-Ljbffr-
Global PPC Operations Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the OpportunityWe are seeking a highly experienced Global PPC Operations Manager to join our marketing team at BID Operations. As a key member of our operations team, you will be responsible for managing our global pay-per-click (PPC) operations, ensuring seamless execution and optimal campaign performance.ResponsibilitiesGlobal Campaign Management:...
-
Sales Operations Associate
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia3 days ago Be among the first 25 applicantsThe role requires a high level of attention to detail and problem-solving skills. The individual will be expected to provide efficient and proactive support to ensure smooth operations, maintain communication with internal teams, and handle...
-
Client Relationship Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob Summary:We are seeking an experienced Support Desk Professional to join our team at BID Operations Kuala Lumpur City. The successful candidate will be responsible for providing exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.Key Responsibilities:Client Engagement: Engage with...
-
Senior Campaign Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the JobBID Operations is seeking a Senior Campaign Manager to lead our campaign management efforts in Southeast Asia (SEA) and Europe. As a senior member of our marketing team, you will be responsible for developing and executing multi-channel campaigns that drive business results.ResponsibilitiesCampaign Planning: Develop and execute comprehensive...
-
Service Delivery Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the Company:BID Operations is a dynamic company that operates in the IT Services and IT Consulting industry. We are seeking a highly motivated Client Relationship Manager to join our team in Kuala Lumpur City.Responsibilities:Client Acquisition: Identify new business opportunities and establish relationships with potential clients.Client Retention:...
-
Support Desk Professional
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the Role:BID Operations is seeking a highly motivated Customer Service Representative to join our team in Kuala Lumpur City. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across various communication channels.Responsibilities:Client Support: Deliver outstanding customer service to...
-
Senior Campaign
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaSenior Campaign & Performance ManagerBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia2 days ago Be among the first 25 applicantsKey ResponsibilitiesPaid Media & Campaign ManagementPlan, execute, and optimize PPC campaigns across Meta, Google Ads,...
-
Digital Performance Marketing Lead
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the RoleWe are seeking a highly skilled Digital Performance Marketing Lead to join our team at BID Operations. As a key member of our marketing team, you will be responsible for leading our digital performance marketing efforts across Southeast Asia (SEA) and Europe.Key ResponsibilitiesPaid Media Management: Plan, execute, and optimize paid media...
-
Customer Support Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels.Main ResponsibilitiesDeliver outstanding customer service to clients...
-
Customer Service Representative
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations Kuala Lumpur City. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.Key Responsibilities:Deliver...
-
Senior Campaign
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaSenior Campaign & Performance Manager3 weeks ago Be among the first 25 applicantsPlan, execute, and optimize PPC campaigns across Meta, Google Ads, Spotify, Naver Ads, and other paid platformsImplement A/B testing frameworks to maximize ROAS and conversion ratesOwn the campaign tracking...
-
Client Support Coordinator
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaJob Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
-
Client Support Coordinator
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeBID Operations Kuala Lumpur City, Federal Territory of Kuala Lumpur, MalaysiaWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and...
-
Operations Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Jobstreet Malaysia Full timeAdd expected salary to your profile for insights.Are you a passionate leader with a flair for operational excellence and guest satisfaction?Join us as our Manager, Hotel Operations and take the helm in ensuring smooth operations across our luxurious all-suite property.What You'll Do:1. Hotel Operations Management:Oversee daily hotel operations, ensure high...
-
Operations Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full timeAbout the RoleAs an Operations Manager at Standard Chartered, you will be responsible for leading a team of cash management professionals in achieving service quality and meeting productivity standards. Your primary goal will be to ensure that all operations are executed efficiently and effectively, with a focus on delivering exceptional client...
-
Operations Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Full timeCitigroup Operations Management OpportunityAt Citigroup, we're committed to helping our clients achieve their goals. As a KYC Operations Manager, you'll play a critical role in ensuring the smooth execution of our business processes. This is an excellent opportunity for someone who wants to work with a global leader and develop their skills in operations...
-
IT Operations Manager
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malayan Flour Mills Berhad Full timeWe are a dynamic organization with a strong commitment to innovation and excellence.About the RoleThe IT Operations Manager will be responsible for managing and supporting all applications, interfaces, and IT operations to ensure timely deliverables and overall operations.Develop and implement strategies to improve IT operations and reduce costs.Ensure that...
-
IT Operations Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Ørsted Full timeJob DescriptionAs a Senior Operations Manager, you will play a vital role in driving the success of our IT EPIC Team in Global Operations Management. You will be responsible for independently taking ownership of problems and incidents, ensuring process adherence, and driving major incidents to resolution.The team is closely knit together by their skillset,...
-
IT Operations Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Aqi Intl Full timeJob OverviewAqi Intl is seeking an experienced IT Operations Manager to oversee the daily operations of our SMC team and ensure that infrastructure, systems, networks, and applications are running smoothly.ResponsibilitiesDevelop and implement policies, procedures, and processes to improve IT operations and increase efficiency and productivity.Manage...
-
Operations Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hatch Asia Full time"Unifying Purpose, Shaping Careers" - We believe in a world where organizational strategies are brought to life; when everyone finds value in their work by aligning organizational purpose with people, where we inspire a meaningful and impactful future.The Manager Operations leads a team responsible for operational activities ensuring effectiveness and...