Customer Consultant

5 months ago


Kuala Lumpur, Malaysia PAN MALAYSIAN POOLS SDN. BHD. Full time

Responsibilities: To support helpdesk and outbound calls at the Call Centre which include the following: - perform outbound calls to customers on activation of accounts and promoting Company’s products and services;
- attend to customers' calls on accounts related matters;
Pan Malaysian Pools Sdn. Bhd. (“PMP”), was incorporated in Malaysia on July 4, 1988. Its principal business is the conduct and management of the Numbers Forecast Totalisator business under the provision of the Racing (Totalisator Board) Act, 1961. On 9 August 2011, Jana Pendidikan Malaysia Sdn Bhd (“JPM”) acquired the entire shareholding in PMP. Following the acquisition of PMP by JPM, all of PMP’s net dividends that JPM receives will be donated to The Community Chest (“TCC”). With this structure, PMP has effectively been transformed from a for-profit organization into a social business, providing long term donations to TCC for the benefit of the Malaysian community.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5



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