(Mandarin Speaking) Customer Service Officer

Job Summary:As a Mandarin Speaking Customer Service Officer, you will be responsible for providing courteous and efficient customer support to our Mandarin-speaking partners. Your primary role will be to establish and maintain excellent rapport with clients in order to understand their needs and provide effective solutions. You will serve as a vital link...

**Responsibility** - Handle all customer inquiries/complaints in specific language markets via live chat, social media and other communication tools. - Build good relationships with new and old customers via phone/chat tools - Understand customer problems and provide the most appropriate solutions. **Requirements**: - Responsible, trustworthy, with good...

Job Summary: As a Mandarin Speaking Customer Service Officer, you will be responsible for providing courteous and efficient customer support to our Mandarin-speaking partners. Your primary role will be to establish and maintain excellent rapport with clients in order to understand their needs and provide effective solutions. You will serve as a vital link...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - **Requirements** SPM, Diploma or Degree holder with 1 year of CS...

**Position Overview**: We are currently seeking a dedicated and fluent Mandarin-speaking Customer Service Support representative. As a valuable member of the customer service department, you will play a pivotal role in delivering exceptional service to our Mandarin-speaking customers, ensuring their satisfaction and loyalty. **Benefits**: - Competitive...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service Technical support Mandarin Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience...

**Location**: Kuala Lumpur, Malaysia **Salary**: RM4500 + RM300 KPI + RM320 Night Shift Allowance **Language Requirements**: Mandarin and English **Project**: Healthcare Project **Work Hours**: - 5 days a week - Permanent night shift from 8pm to 8am (shift timings may vary) **Education Requirements**: - Degree/Diploma/SPM holders - No experience...

**Descriptions**: - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep the customer’s privacy and protect customer information - Meet personal/team qualitative and quantitative targets - Handle simple to...

**POSITION: CUSTOMER SERVICES EXECUTIVE/FRESH GRAD (MANDARIN SPEAKER)** **Responsibilities**: - To escalate unresolved queries to designated departments for further investigation. - To obtain and examine all relevant information to assess the validity of inquiries and to determine possible causes, and to propose appropriate solutions. - To communicate...

**Role**:Any Other **Timings**:Day Shift (Permanent) **Industry**:Other **Process**:Voice **Functional Area**:Any Other **Work Mode**:Work from office Key Skills: Customer Service Must be fluent in speaking both Mandarin and English - Can you speak Mandarin and you are in Malaysia, you are urgently needed in a reputable organization in Kuala...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Customer Service BPO industry Bilingualism Must be fluent in speaking both Mandarin and English**Education Qualification Background**: -...

**The job scope**: - **Handling Inbound calls, resolving customer enquiries related to credit calls and online banking.**: - **Aim to provide first-call resolution**: - **Achieve great communication with customers by maintaining a professional attitude even in a fast paced environment** **Requirement**: **Minimum SPM is required.** **Attractive salary...

**Role**:Customer Service Analyst **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Customer Service Proficient in the Mandarin language Must be fluent in speaking both Mandarin and English Have experience at least 2...

The job scope:- Handling Inbound calls, resolving customer enquiries related to credit calls and online banking:- Aim to provide first-call resolution:- Achieve great communication with customers by maintaining a professional attitude even in a fast paced environmentRequirement:Minimum SPM is required.Attractive salary package is provided:Basic + RM 1K...

**Location**: Webhelp Office (Sunway Visio) **Job Highlight**: - Competitive salary package - Multinational working environment - Work location near to MRT and mall **Role & Responsibilities** - Handle inquiries via all supported media channels both inbound and outbound services and required to represent the organization appropriately to all guests and...

**Job description** The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers. You are expected to be a team player, capable of representing information on behalf of our...

**Position: Mandarin Speaking Customer Service (Gaming Project)** **Client Background: MNC** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 - 4,400 - KPI Allowance - Night Shift Allowance - Bonus **Responsibilities**: - Respond to players' in-game inquiries and provide solutions to issues. - Handle...

**Position: Mandarin Speaking Customer Support (International ICT Project)** **Company Background: International ICT Project** **Location: Kuala Lumpur, Malaysia** **Tenure: Permanent** **Remuneration**: - Basic Salary: RM4,000 **Responsibilities**: As a Mandarin-Speaking Customer Support representative, you will be an essential part of our customer...

**Responsibilities**: - Assist customers with product inquiries, order status, returns, and exchanges - Resolve customer issues and complaints in a professional and timely manner - Collaborate with other departments to address customer concerns and escalate issues as needed - Maintain accurate records of customer interactions and transactions - Stay...