People and Communications Services Agent

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support business performance excellence, KONE...

Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...

**Role: Customer Support-** **Customer Experience Agent** **Role Type: Initial 12 months and Extendable Contract** **Job Location**:First Avenue, Petaling Jaya, Selangor** **Job Description (JD)** - Provide quality customer support (24/7) through LiveChat and Digital channels for our customers. - Monitor various company communication channels including...

Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs. It has overlapping missions, quality objectives and business purposes. It provides integration of our customer responsiveness, empowerment, planning, process focus, marketing and knowledge management we become less...

**Location**:Petaling Jaya, MY, MY**Job Function**:Human Resources**Requisition Number**:156295**Description**: This person will need to be responsible and managing: - HR Capabilities and Training delivery: responsible in managing all training matters & supporting the development initiatives & programs - HR Projects management: responsible in coordination...

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support the business performance excellence, KONE...

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Why this role? In KONE to support the business performance excellence, KONE...

Key Responsibilities: - Troubleshooting: Provide first-level technical support to end-users, diagnosing and resolving hardware, software, and network-related issues. - Ticket Resolution: Prioritize and manage service tickets, ensuring accurate categorization, tracking, and timely resolution or escalation within defined SLAs. - Customer Service: Deliver...

**Job Number** 23148749 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

**Job Number** 23199444 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**About the Role**: **Job Description**: **Location**: Selangor, Malaysia #LI-Hybrid **About this role**: The purpose of this role is to serve as the first point of contact for employees, managers and P&O community in regards to P&O related topics, fostering a positive customer experience by employing a problem-solving approach and maintaining frequent,...

**Location**: Selangor, Malaysia #LI-Hybrid **About this role**: The purpose of this role is to serve as the first point of contact for employees, managers and P&O community in regards to P&O related topics, fostering a positive customer experience by employing a problem-solving approach and maintaining frequent, courteous and empathetic communication. **Key...

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery...

Answers inbound calls/chats and makes outbound calls, as necessary - Evaluate problems and complaints of the callers and provide proper solutions to them - Respond to the needs of customers and provide personalized service - Provide information on the company’s products or services and generate interest in the offer - Upsell products and services -...

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. We are trusted partners who are connected and integrated across the...

**Primary Details** Time Type: Full time Worker Type: Employee Providing assistance and guidance to the business, using technical and professional skills/knowledge, on a broad range of Human Resources policies, programs and practices as well as provide any assistance, when required, in the aspects of L&D. **Primary Responsibilities** - Strategy and...

Addresses issues, inquiries and complaints providing an update and/or resolution by phone or through written correspondence, all within 24 - 48 hours. - Reviews exceptions to policy with resolution which makes good business sense, are within established guidelines and in line with our business practices; must have prior approval by Supervisor, SME, Revenue...

Contributes to the execution of operational objectives for the generalist HR function. - Assist with developing, streamlining and implementation of new policies, processes and procedures to meet business needs. - Provide interpretation and advice to the business regarding policies, process and procedures. - Build effective internal relationship with staff...

**Key responsibilities**: - Fluent in Mandarin and English languages. - Excellent listening and verbal communication skills to accurately convey messages between parties. - Proficient in various interpretation techniques such as simultaneous interpretation - Awareness of cultural nuances and sensitivity to cultural differences to ensure accurate...

**Location**:Petaling Jaya, MY, MY**Job Function**:Human Resources**Requisition Number**:146053**Description**: **Responsibilities**: - To guide and educate employees on the procedures, guidelines and policies. - To direct employees request to the correct channel / party / reference point - To create answer guide / template for FAQs - To compile frequents...